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Front Desk Representative

2 months ago

Tucson, Arizona, United States Hyatt Full time

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Miraval. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.

Key Responsibilities:

  • Process guest registrations and communicate hotel services and promotions
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Process forms of payment and maintain accurate records
  • Provide exceptional customer service and create a positive impression of the hotel

Requirements:

  • Previous experience in a front desk or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Discounted hotel stays and access to resort facilities

About Us:

Miraval is a luxury resort that offers a unique and transformative experience for our guests. We are committed to providing exceptional service and creating a memorable experience for each and every guest. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.