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Senior Residential Program Director

1 month ago

Framingham, Massachusetts, United States Advocates Full time
Job Summary

We are seeking a highly skilled and experienced Senior Residential Program Manager to join our team at Advocates. As a key member of our Developmental Services department, you will be responsible for overseeing the administration of our residential programs, providing leadership, supervision, and clinical support to our staff and clients.

Key Responsibilities
  • Provide leadership and supervision to staff members and clients to ensure the success and development of the residential program.
  • Manage administrative processes and requirements in consultation with the Administrative Director.
  • Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
  • Interpret and monitor program budgets.
  • Conduct staff meetings and supervise and evaluate assigned staff.
  • Assist individuals with obtaining all services and entitlements for which they qualify, including housing, inspections, and insurance benefits.
  • Maintain exemplary communication and relationships with outside agencies.
  • Complete investigations and reviews as requested.
  • Develop and monitor creative and interesting community-centered opportunities for all individuals.
  • Audit individual financial records, case records, and medications on a regular basis.
  • Complete business reports, including petty cash, census, and payroll reports.
  • Monitor all staff training, including core trainings, development trainings, and program-specific trainings.
  • Must be able to travel between programs, office, trainings, and department meetings.
  • Perform physical intervention in the event of a crisis.
Qualifications
  • Bachelor's Degree or two years of program experience, including supervision of staff, hiring, terminations, staff development, and evaluation.
  • Familiarity with state human service systems and related treatment philosophy.
  • Ability to communicate effectively verbally and in writing and ability to use good judgment.
  • Must have basic computer knowledge.
  • High energy level, superior interpersonal skills, and ability to function in a team atmosphere.
  • Must hold a valid driver's license, have access to an operational and insured vehicle, and be willing to use it to transport clients.
  • Strongly prefer a candidate with a demonstrated understanding of and competence in serving culturally diverse populations.
About Advocates

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. We foster a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Our team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening. We exercise independent judgment and contribute to the overall success and benefit of the team.

Is this a fit for you? Successful team members are open-minded, eager, and compassionate, and will exercise solid, independent judgment while fostering trustworthy relationships with the individuals we serve. We put the individual first.