Compensation and Safety Program Manager

1 week ago

Woburn, Massachusetts, United States HouseWorks Home Care Full time
Job Overview

About HouseWorks Home Care

At HouseWorks Home Care, we are committed to redefining the experience of aging. With over two decades of operational expertise, we have established a sustainable service model, fostered strong referral partnerships, and created a forward-thinking brand poised to meet the needs of future clients. As one of the largest single-site private home care providers in the nation, we focus on enhancing the health and well-being of both our employees and the clients we serve. We are entering an exciting phase of growth centered on excellence in client service, caregiver engagement, technological advancements, and expansion into new markets.

The Role

As a mission-driven organization, we strive to enrich the lives of seniors as they navigate the aging process. Our passion lies in delivering a comprehensive, vetted, and coordinated in-home service network that is compassionate, technology-enabled, and exceptionally managed. The home healthcare sector is rapidly evolving, with significant market potential as the baby boomer generation ages and the demand for convenient, cost-effective care solutions increases.

Position Summary:

We are in search of a highly skilled and strategically focused professional for the role of Workers' Compensation Manager. The ideal candidate will prioritize employee welfare and possess hands-on experience in investigating and reporting work-related injuries while collaborating with insurance providers. This position demands a proactive and cooperative approach to safety, risk management, and employee wellness, complemented by strong communication, analytical, and organizational abilities.

Key Responsibilities:

  • Design and execute effective injury prevention strategies and safety programs in alignment with OSHA standards and best practices.
  • Work alongside HR and other departments to cultivate a culture of safety and wellness throughout the organization.
  • Continuously enhance occupational health and safety practices while ensuring compliance with relevant regulatory standards.
  • Oversee the management of workers' compensation claims from initiation to resolution, maintaining organized records for all claims.
  • Analyze data and trends related to workers' compensation to identify improvement opportunities and implement cost-reduction strategies.
  • Ensure adherence to company policies and state regulations while updating policy documentation.
  • Conduct thorough investigations of workplace incidents, preparing reports and submitting necessary forms to insurance carriers promptly.
  • Maintain open communication with injured employees post-incident to discuss details and required documentation.
  • Perform in-depth analyses of workplace incidents to identify root causes and implement corrective actions to prevent future occurrences.
  • Prepare reports and presentations for senior management, showcasing key metrics, trends, and initiatives related to workers' compensation and occupational health.
  • Coordinate with insurance carriers, medical providers, and legal counsel to manage claims effectively.
  • Respond to requests for information from insurance carriers as needed, including wage verification.
  • Facilitate monthly reviews of workers' compensation with insurance carriers.
  • Organize Safety Committee meetings, including agenda creation and documentation of meeting minutes.
  • Provide guidance to managers and employees regarding workers' compensation policies, procedures, and benefits, including return-to-work strategies.
  • Update tracking systems for OSHA-related records.
  • Complete annual mandatory OSHA reporting.
  • Distribute required federal, state, and company workers' compensation and OSHA postings.
  • Collaborate with the benefits team to transition employees to leave of absence when necessary.
  • Work closely with the payroll team to coordinate wage replacement as required.
  • Complete Bureau of Labor Statistics reporting.
  • Stay informed on industry trends, regulatory changes, and best practices in workers' compensation and occupational health.
  • Update state-specific workers' compensation procedures and provide training to location leads.
  • Attend hearings as required.
  • Perform additional duties as assigned.

Qualifications and Skills:

  • Demonstrated success in developing and implementing effective injury prevention and safety initiatives.
  • Bilingual in Spanish is a plus.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 7+ years of experience in a professional environment.
  • Strong understanding of OSHA regulations, workers' compensation laws, and healthcare industry standards.
  • Excellent analytical skills with the ability to interpret complex data and derive actionable insights.
  • Exceptional communication and interpersonal skills, capable of engaging with employees at all organizational levels.
  • Detail-oriented with robust organizational and time management abilities.
  • Proficient in Microsoft Office Suite and experienced with workers' compensation management software.
  • Ability to maintain confidentiality and manage sensitive information discreetly.
  • Strong interpersonal skills, with the capacity to empathize and support injured employees.
  • Able to thrive in a fast-paced environment and manage stressful situations effectively.

This position provides an opportunity to significantly impact employee safety and well-being within our organization.

Location: HouseWorks Home Care, onsite 3 days per week; local travel may be required (10%).

Benefits:

  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays

HouseWorks is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

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