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Compensation and Safety Program Manager

2 months ago

Woburn, Massachusetts, United States HouseWorks Home Care Full time
Job Overview

About HouseWorks Home Care

At HouseWorks Home Care, we are dedicated to redefining the experience of aging. With over two decades of expertise, we have established a robust service model, cultivated enduring referral partnerships, and developed a pioneering brand aimed at meeting the needs of future clients. As one of the largest single-site private home care providers in the nation, our mission is to enhance the health and well-being of both our employees and the individuals we serve. We are entering an exciting phase of growth focused on excellence in client service, caregiver engagement, technological advancements, and expansion into new markets.

The Role

We are a purpose-driven organization committed to enriching the lives of seniors. Our passion lies in delivering a comprehensive, vetted, and coordinated in-home service network that is compassionate, tech-enabled, and exceptionally managed. As the home healthcare sector evolves, we recognize the significant market opportunity presented by the aging baby boomer population, where the home becomes the focal point for care, driven by consumer demand for convenience and cost-effective solutions.

Position Summary:

We are in search of a highly skilled and strategically oriented professional for the role of Workers Compensation Manager. The ideal candidate will prioritize employee welfare and possess hands-on experience in investigating and reporting work-related injuries while collaborating with insurance providers. This position demands a proactive and cooperative approach to safety, risk management, and employee wellness, complemented by exceptional communication, analytical, and organizational abilities.

Key Responsibilities:

  • Design and execute effective injury prevention strategies and safety programs in line with OSHA standards and industry best practices.
  • Work in partnership with HR and other stakeholders to foster a culture of safety and wellness throughout the organization.
  • Oversee the continuous enhancement of occupational health and safety, ensuring compliance with relevant regulatory standards.
  • Manage the lifecycle of workers' compensation claims from initiation to resolution, maintaining organized records for all claims.
  • Analyze workers' compensation data and trends to pinpoint areas for improvement and implement strategies to minimize costs and mitigate risks.
  • Ensure adherence to company policies and state regulations while updating policy documentation.
  • Conduct thorough investigations of accidents, prepare reports, and submit necessary forms to insurance carriers promptly.
  • Maintain open communication with injured employees following incidents to discuss injury details and required documentation.
  • Perform comprehensive investigations and analyses of workplace incidents to identify root causes, implement corrective actions, and prevent future occurrences.
  • Prepare reports and presentations for senior management, highlighting critical metrics, trends, and initiatives related to workers' compensation and occupational health.
  • Coordinate with insurance carriers, medical providers, and legal counsel to manage claims effectively.
  • Respond to requests for information from insurance carriers as needed, including wage requests.
  • Facilitate monthly workers' compensation review meetings with insurance carriers.
  • Organize Safety Committee Meetings, including agenda creation and documentation of meeting minutes.
  • Provide guidance and support to managers and employees regarding workers' compensation policies, procedures, and benefits, including return-to-work processes.
  • Update tracking systems for OSHA-related records.
  • Complete annual mandatory OSHA reporting.
  • Distribute federal, state, and company-required workers' compensation and OSHA postings at office locations.
  • Collaborate closely with the benefits team to assist employees transitioning to leave of absence when necessary.
  • Work with the payroll team to coordinate wage replacement as required.
  • Complete Bureau of Labor Statistics reporting.
  • Stay informed on industry trends, regulatory changes, and emerging best practices related to workers' compensation and occupational health.
  • Update state-specific workers' compensation procedures and provide training to location leads on these procedures.
  • Attend hearings as required.
  • Perform other duties as assigned.

Qualifications and Skills:

To excel in this role, candidates must meet the following qualifications:

  • Demonstrated success in developing and implementing effective injury prevention programs and safety initiatives.
  • Bilingual in Spanish is a plus.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 7+ years of experience in a professional environment.
  • In-depth understanding of OSHA regulations, workers' compensation laws, and healthcare industry standards.
  • Strong analytical skills with the ability to interpret complex data and derive actionable insights.
  • Exceptional communication and interpersonal skills, capable of engaging with employees at all organizational levels.
  • Detail-oriented with excellent organizational and time management capabilities.
  • Proficiency in Microsoft Office Suite and experience with workers' compensation management software.
  • Ability to maintain confidentiality and manage sensitive information with discretion.
  • Strong interpersonal skills, demonstrating empathy and support for injured employees.
  • Capacity to thrive in a fast-paced environment and effectively manage stressful situations.

This position presents an opportunity to significantly impact employee safety and well-being within our organization.

Location: HouseWorks Home Care, onsite 3 days per week; local travel may be required (10%)

Benefits:

  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays

HouseWorks Home Care is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.