Patient Services Specialist
2 weeks ago
As a vital member of our team, the Patient Access Representative plays a crucial role in shaping the initial experience for our patients and their families. This position is designed for individuals who excel in organization, customer service, and operational efficiency.
Key Responsibilities:
- Ensure a welcoming atmosphere for patients, family members, and visitors during the processes of pre-admission, admission, and registration.
- Conduct interviews with patients or their relatives to gather essential demographic and financial details necessary for registration and admission, accurately documenting this information in our electronic record system.
- Verify insurance coverage, clarify financial obligations to patients or their representatives, and collect any outstanding payments prior to or at the time of service.
- Provide mentorship to new team members and assist in the orientation of new employees.
Qualifications:
To be considered for this role, candidates should possess:
- Experience in an office setting within a healthcare environment, familiarity with medical terminology, and strong multitasking and prioritization skills.
- Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint, as well as experience with Windows operating systems and internet navigation.
- A high school diploma or equivalent.
Physical Requirements:
This position primarily involves sedentary work, requiring prolonged periods of sitting and the ability to exert up to 10 lbs of force occasionally.
Our Commitment to Community:
At CommonSpirit Health Mountain Region, we are dedicated to the principles of humanity and the common good, striving to create a positive impact through our work and shared mission.
Benefits:
We offer a comprehensive benefits package designed with your well-being in mind, including:
- Medical, Dental, and Vision coverage
- 401K plan with a generous employer match
- Daycare Flexible Spending Account with potential company contributions
- Tuition Reimbursement and Student Loan Forgiveness programs
We are an Equal Opportunity employer, committed to fostering a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law.
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