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Patient Access Coordinator PRN
2 months ago
As a vital member of our healthcare team, the Patient Access Representative plays a crucial role in shaping the initial experience of our patients.
This position emphasizes your organizational skills, operational efficiency, and customer service expertise, providing ample opportunities for leadership and innovation.
You will collaborate closely with administration, medical staff, and other departments to ensure seamless support for our patients and their families.
Your responsibilities will include creating a welcoming environment for patients, family members, and visitors while executing tasks related to pre-admissions, admissions, and registrations.
As part of your role, you will conduct interviews with patients or their representatives to gather essential demographic and financial information, accurately documenting this data in our electronic records system.
Additionally, you will verify insurance benefits, clarify financial obligations to patients or their representatives, and collect any outstanding payments at the point of service.
This role also includes mentoring new team members and assisting with their orientation.
Key Responsibilities:
- Conduct patient registration and insurance verification
- Manage cash collections and phone inquiries
- Deliver exceptional customer service
- Solve problems and manage workflow effectively
Qualifications:
To be considered for this position, candidates should possess the following qualifications:
- Previous office experience in a healthcare setting, with familiarity in medical terminology
- Strong multitasking and prioritization abilities
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and general computer skills
- High School diploma is required
Physical Requirements:
This role involves sedentary work, which may include prolonged periods of sitting and the ability to exert up to 10 lbs of force occasionally.
About CommonSpirit Health Mountain Region:
CommonSpirit Health Mountain Region is dedicated to enhancing community health, advocating for vulnerable populations, and pioneering innovative healthcare solutions. With numerous facilities across multiple states, we are committed to providing high-quality care to both our employees and patients. Our extensive network includes hospitals, urgent care centers, and various clinics, offering numerous opportunities for professional growth and community impact.
Our Commitment to Employees:
At CommonSpirit Mountain Region, we recognize the importance of investing in our employees. Our comprehensive rewards package includes competitive compensation, benefits, retirement plans, wellness programs, and more, all designed to support your well-being and career development.
