Client Relations Specialist in Veterinary Services
2 weeks ago
Join the VCA Animal Hospitals Team
We are a dedicated small animal practice that is accredited by the American Animal Hospital Association (AAHA). Our mission is to provide exceptional care while fostering a supportive and enjoyable work environment.
About Us:
At VCA Animal Hospitals, we pride ourselves on our empathetic and hardworking team. We value integrity, humor, and a balanced work-life approach, all while ensuring the highest standards of patient care.
Position Overview:
We are looking for a dynamic and detail-oriented Client Relations Specialist to enhance our front-of-house operations. The ideal candidate will possess excellent multitasking abilities, outstanding customer service skills, and a commitment to accuracy.
Key Responsibilities:
- Welcoming clients and managing a multi-line phone system.
- Scheduling appointments and handling cash transactions with precision.
- Maintaining medical records and ensuring effective communication.
- Keeping client-facing areas clean, organized, and welcoming.
- Demonstrating proficiency in software applications, including Word, Excel, and Outlook.
What We Are Looking For:
- A self-motivated individual who is quick to learn and adapt.
- A positive attitude, especially during busy periods.
- A commitment to creating a supportive environment for both clients and colleagues.
Why Choose VCA?
As part of our team, you will have access to a wealth of resources, including:
- Leadership development opportunities.
- Career advancement programs.
- Generous continuing education allowances.
- Comprehensive benefits including medical, dental, and vision insurance.
- Paid time off and parental leave.
- 401(k) retirement plan.
Your Role:
As a member of our team, your primary goal will be to build trust with pet owners by delivering exceptional client experiences, enabling us to provide outstanding care to every patient.
We Value Diversity:
VCA Animal Hospitals is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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