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Front Desk Representative

1 month ago


Newport News, Virginia, United States Shree Avdhut Partnership Ltd Full time
Job Overview

Shree Avdhut Partnership Ltd is seeking a skilled Night Auditor to enhance our team's efficiency and provide exceptional guest experiences.

Key Responsibilities:

  • Accommodate patrons and identify areas for improvement to optimize operations.
  • Register and assign rooms to guests, confirming phone and online reservations.
  • Respond to guest needs, requests, and complaints in a timely and professional manner.
  • Collect payment from departing guests and maintain accurate records of occupied rooms and guests.
  • Communicate pertinent guest information to designated departments.

Requirements:

  • Previous experience in customer service, front desk service, or related fields.
  • Ability to build rapport with guests and provide excellent written and verbal communication skills.
  • Strong organizational skills to manage multiple tasks and responsibilities.

Why Join Our Team:

As a Night Auditor at Shree Avdhut Partnership Ltd, you will have the opportunity to work in a dynamic environment, develop your skills, and contribute to the success of our hotel.