Restaurant Operations Manager

4 days ago


Raleigh, North Carolina, United States Biscuitville Full time
Restaurant Operations Manager

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Biscuitville FRESH SOUTHERN. As a Restaurant Operations Manager, you will be responsible for ensuring the smooth operation of our restaurant, providing excellent customer service, and leading a team of employees to achieve sales and customer satisfaction goals.

Key Responsibilities:
  • Accurate and timely daily and weekly accounting
  • Maintaining excellent food quality by following prescribed holding times, recipes, use of timers, etc.
  • Providing excellent customer service
  • Recruiting, hiring, training, orienting, and motivating employees
  • Maximizing sales
  • Scheduling the proper number of employees to get maximum return on labor dollars, including appropriate scheduling of yourself and other management team members
  • Acting as a leader in Biscuitville as well as in the community
  • Ensuring that Biscuitville is always under management supervision
  • Creating a friendly atmosphere for customers by visiting the dining room
  • Assisting in operating costs and cash control
  • Ensuring proper inventory levels through accurate ordering
  • Making employees feel a part of the Biscuitville family and fulfilling the employees' job needs
  • Maintaining a profitable business
  • Filling in for all crew positions as needed, including Biscuit Maker, Wrapper, Cashier, Cook, etc
Requirements:
  • High school diploma or GED
  • Previous restaurant management experience a plus

We offer a competitive salary and benefits package, including flexible hours, 401k with company match, medical, dental, vision, and more. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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