Restaurant Operations Manager
3 days ago
Rosati's Pizza is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of quality, productivity, and customer service.
Key Responsibilities:- Coordinate daily front and back of the house restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Promote the brand in the local community through word-of-mouth and events
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
- Proven customer service experience as a manager
- Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
- Strong leadership, communication, motivational and people skills
- Acute financial management skills
- You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
- Possess the ability to motivate your staff in a positive and creative manner
- Competitive Hourly Wages
- Friendly, Team-Oriented Environment
- Excellent Growth Opportunities
Rosati's Pizza is a Chicago-based, family-owned Italian food and pizza restaurant, established in 1964 by Dick, Ron and Al Rosati. With the Rosati name firmly established in the Chicago suburbs, generations of mid-westerners have grown up with the brand and continue to spread its legend to every corner of the country.
Rosati's specializes in authentic Chicago-style pizza and Italian cuisine with high quality ingredients, superior customer service and reliability. When people come to Rosati's, they expect the best and that is what we deliver, every time.
Rosati's Pizza is growing fast, and we need you. We have a commitment to and passion for flavorful food, authentic service...and hiring the best.
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