Clinical Operations Coordinator

3 days ago

Dallas, Texas, United States Movn Health Full time
Join Our Team as a Clinical Operations Specialist

Movn Health is a telehealth cardiovascular services company that is increasing access to cardiac rehab and helping patients recover faster at home through an innovative app-based virtual cardiac rehab program. Our mission is to provide equitable access to high-quality cardiovascular care so people can live longer, healthier lives.

About the Role

We are seeking a highly skilled Clinical Operations Specialist to assist in preparing patient charts and facilitating easier, faster patient enrollments. As a key member of our team, you will play a critical role in achieving our mission by ensuring operational efficiency, accuracy in patient records, and proactive engagement with patients to support the clinical team.

Responsibilities
  • Perform timely and accurate insurance verification for new and returning patients.
  • Ensure accurate entry of patient demographic, insurance, and medical data as part of patient record on Movn platforms.
  • Call patients to confirm upcoming appointments and remind them of necessary pre-appointment tasks (e.g., forms), reschedule appointments as needed.
  • Answer inbound calls from prospective patients and address their questions about the Movn program.
  • Explain Movn Health's program details to patients, guide them through the enrollment process, and schedule care manager appointments.
  • Ensure that the patient receives a detailed explanation of Movn Health's services.
  • Transfer calls to other team members to facilitate enrollment.
  • Coordinate with other team members to assist with overflow tasks, ensuring smooth day-to-day operations.
  • Send faxes to providers with updates on patient progress, as requested by clinical team.
Requirements
  • 2+ years of experience in a medical assistant or care coordination role at a physician or cardiology practice.
  • Ability to work in a fast-paced environment with little direction.

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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