Clinical Operations Director

6 days ago


Dallas, Texas, United States Oscar Health Full time
Job Title: Clinical Operations Lead

We are seeking a highly skilled Clinical Operations Lead to join our team at Oscar Health. As a Clinical Operations Lead, you will play a critical role in overseeing the daily operations of our virtual clinic, ensuring seamless patient care and exceptional team performance.

About the Role:

You will be responsible for leading a team of medical coordinators, guides, and specialists, providing guidance and support to ensure they meet their daily performance goals. You will also partner with the Clinical Medical Director to drive overall practice team performance, metrics, and workflows.

Key Responsibilities:

  • Lead and coach a team of medical coordinators, guides, and specialists to achieve daily performance goals.
  • Partner with Clinical Leads and Service Line Medical Directors to drive provider and medical assistant relationships, planning, and performance.
  • Engage with cross-functional departments to ensure medical coordinator workflows, engagement, and performance are aligned.
  • Plan and facilitate training and onboarding of medical coordinator staff.
  • Drive team metrics and ensure compliance with all applicable laws and regulations.

Requirements:

  • 2+ years of medical practice experience with direct supervisory experience of larger front-line teams (10+ FTE hourly staff).
  • Medical Assistant experience or other clinical (LVN, LPN) experience required.

Preferred Qualifications:

  • Remote team management experience preferred (or hybrid model through COVID).

About Oscar Health:

Oscar Health is a healthcare company that is changing the way people experience healthcare. We are committed to providing high-quality, personalized care to our members. As a Clinical Operations Lead, you will be part of a team that is dedicated to making a difference in the lives of our members.

What We Offer:

  • Competitive salary range: $56,700 - $74,419 per year.
  • Eligibility for employee benefits, annual vacation grant of up to 18 days per year, and annual performance bonuses.

Equal Opportunity Employer:

Oscar Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment where everyone can thrive.



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