Lexus Service Representative

5 days ago


Knoxville, Tennessee, United States ToyotaLexus of Knoxville Full time
Job Summary

We are seeking a highly organized and friendly Service Advisor to join our team at Toyota/Lexus of Knoxville. As a key member of our service department, you will be responsible for ensuring our customers receive prompt, courteous, and effective service.

Key Responsibilities
  • Oversee the flow of our Drive Lane to ensure customers receive exceptional service
  • Take ownership of the customer's experience by completing additional assignments that leave a positive impression
  • Provide concierge support for all owner inquiries, whether phone or in-person, to ensure seamless communication
  • Distribute work between technicians efficiently to maximize productivity
Requirements
  • Experience is preferred but not required; we welcome candidates with a strong work ethic and ability to learn
  • Organized and friendly personality with excellent communication skills
  • Demonstrated ability to manage others and prioritize tasks effectively
  • Time management skills and attention to detail
  • Professional, well-groomed personal appearance and a clean driving record
  • Willingness to submit to a pre-employment background check and drug screen
Benefits

We offer a comprehensive benefits package, including insurance plans, 401k retirement, paid holidays and vacations, employee discounts, and a drug-free workplace.



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