Front Desk Coordinator

6 days ago


Brea, California, United States The Joint Chiropractic Full time
Job Description

We are seeking a highly motivated and goal-oriented individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patients.

Key Responsibilities:

  • Provide world-class service to every patient, ensuring their needs are met and exceeded.
  • Manage patient transactions, including point of sale software and account maintenance.
  • Utilize strong phone and computer skills to effectively communicate with patients and team members.
  • Participate in marketing and sales opportunities to attract new patients to our clinics.
  • Educate patients on wellness offerings and services, sharing personal experiences and stories.
  • Work cohesively with the team to maintain a fun and fast-paced environment.
  • Provide excellent customer service, communicating effectively with patients and team members.
  • Manage the flow of patients through the clinic, ensuring an organized and efficient experience.

Requirements:

  • High school diploma or equivalent (GED).
  • Previous sales experience, preferably in a healthcare or wellness setting.
  • Strong customer service orientation and ability to communicate effectively.
  • Ability to prioritize and perform multiple tasks in a fast-paced environment.
  • Willingness to learn and grow, with a positive attitude and strong work ethic.

What We Offer:

  • A competitive hourly rate, with opportunities for bonuses and career advancement.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a world-class organization, dedicated to providing exceptional patient care and service.


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