Hotel Reservations Agent

6 days ago


Kissimmee, Florida, United States Carter Hospitality Group Full time
Join Our Team

We are excited to announce a new opportunity for a skilled Front Desk Associate to join our team at Carter Hospitality Group. In this role, you will have the chance to build your career in hospitality and provide exceptional customer service to our guests.

About the Role:

The Front Desk Associate will be responsible for providing personalized assistance to guests, processing hotel reservations, and maintaining accurate records.

Key Responsibilities:

The successful candidate will be responsible for:

  • Providing exceptional customer service to guests, including check-in, check-out, and concierge services
  • Processing hotel reservations with precision and accuracy
  • Maintaining accurate records and performing daily accounting procedures
Requirements and Qualifications

To be successful in this role, you will need:

  • At least six months of experience working in a related field, preferably in hospitality
  • Able to work days, evenings, nights, weekends, and holidays with full availability
  • Ability to pass pre-employment testing, including a drug test and background check
  • Excellent communication and interpersonal skills
Benefits

We offer a competitive salary of $45,000 per year, as well as a range of benefits, including:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


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