Service Floor Leader
2 weeks ago
The Service Floor Manager plays a crucial role in directing the operations of the dining area and ensuring outstanding guest experiences. This role demands strong leadership and effective communication skills to guide team members and deliver a remarkable dining atmosphere. Collaborating closely with the management team, the Floor Manager oversees service efficiency, addresses guest inquiries and concerns, and resolves any challenges that may occur.
Primary Responsibilities:
- Oversee the dining area to guarantee prompt and attentive service for every patron
- Lead front-of-house personnel, including servers, hosts, and support staff
- Assist in organizing seating arrangements and managing bookings
- Coordinate with kitchen staff to ensure precise order fulfillment
- Address guest feedback or special requests swiftly and courteously
- Train new staff on operational procedures and service excellence
- Ensure a tidy and well-organized dining environment, adhering to health and safety standards
- Manage cash transactions and finalize checks at the conclusion of each shift
- Work with the management team to enhance guest satisfaction and boost sales
Requirements:
- Prior leadership experience in the hospitality sector
- Excellent communication and interpersonal abilities
- Capability to thrive in a fast-paced setting while maintaining composure
- Strong organizational and time management skills
- Familiarity with food and beverage service protocols
- Willingness to work flexible hours, including evenings, weekends, and holidays
If you are dedicated to hospitality and committed to delivering exceptional service, we encourage you to consider this opportunity as a Service Floor Manager. Join our team and contribute to creating unforgettable dining experiences for our guests.
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Hospitality Floor Leader
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floor technician
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Miami, Florida, United States Baptist Health South Florida Full timeBaptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of...
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Shift Team Leader
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