Quality Control Manager

2 days ago

Hickory, North Carolina, United States Ripple Fiber Inc Full time
About Ripple Fiber Inc

We are a dynamic and innovative company that provides access to the best internet for life, bridging the digital divide using advanced technology. Our mission is to provide faster, more stable fiber internet connections to millions of homes across various states.

About the Role

The Quality Control Manager is responsible for ensuring the highest quality standards in the installation, maintenance, and repair of our fiber optic network. This position is crucial for maintaining the integrity and reliability of our service and enhancing overall customer satisfaction.

Key Responsibilities:
  • Inspect jobs and/or worksite restoration to ensure quality work performed by employees and subcontractors meets quality expectations, customer standards, and contract requirements.
  • Read and interpret utility maps/prints to identify the type and size of underground utilities.
  • Operate different electronic detection equipment to locate and mark underground facilities within prescribed accuracy limits.
  • Contact subcontractors for follow-up on jobs on a daily basis.
  • Coordinate activities with crews, subcontractors, Safety, and field management.
  • Assist with resolution of customer/homeowner complaints.
  • Perform other duties as necessary.
Qualifications:
  • Prior experience within the Telecommunications or Utility Construction/Maintenance industry is preferred.
  • Prior experience with installation/repair/maintenance and the location of underground utilities is preferred.
  • Able to read and interpret utility maps to determine the presence of underground utilities, as well as blueprints to ensure work performed is according to contract requirements.
  • Able to maintain positive working relationships with others, both internally and externally.
  • Proficient with computer skills.
  • Strong written and oral communication skills are required.
  • Valid Driver's license is required.
What We Offer

We offer a competitive salary, comprehensive benefits package, various perks, and opportunities for growth and development. If you believe you are a fit for this role and our culture, please submit your resume, along with a cover letter for consideration.

Ripple Fiber Inc is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. Ripple Fiber Inc is committed to providing veteran employment opportunities to our service men and women.

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