Project Management Director

2 weeks ago


Washington, Washington, D.C., United States Duke Corporate Education Full time
Lead Client Portfolio and Drive Business Growth

Duke Corporate Education is seeking a seasoned professional to lead our client portfolio in North America. As a Managing Director, you will be responsible for managing a portfolio of clients, driving commercial performance, and delivering high-quality solutions.

Key Responsibilities:
  • Build and manage a client portfolio with overall accountability for portfolio success
  • Drive business development activity through networking, developing proposals, and delivering high-quality pitches
  • Provide excellent client relationship management (CRM) to key client stakeholders
  • Take the lead in building or deepening relationships with a portfolio of clients
  • Build a personal brand that clients look to for advice and partnership
  • Handle, resolve, and negotiate difficult issues with clients, suppliers, and other Duke CE units and teams
  • Own the storyline and design decisions
  • Provide project execution excellence in the discovery to delivery (end-to-end) process
  • Leverage expertise in platform skills with clients
  • Read audience and make adjustments as necessary to achieve exceptional delivery of content
  • Lead and develop a team through targeted work experience, coaching, and feedback
  • Manage assigned direct reports, ensuring regular performance and development activities occur
  • Leverage people and resources to build individual and organizational capabilities
  • Actively contribute to the management and evolution of the business
  • Ownership of processes or special projects and identification of potential external talent

Requirements:

  • Bachelor's degree (or equivalent) required
  • Prior project and client management experience in a senior-level role in a human capital development environment
  • Proven business development capability to identify potential clients and lead business growth
  • Executive presence, projecting confidence and poise under pressure, and demonstrating gravitas with stakeholders at a senior level
  • Strong financial acumen in areas of budgeting, pricing, forecasting, profit & loss, and reporting
  • Ability to travel routinely


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