Social Media Content Moderator

3 weeks ago


El Paso, Texas, United States Teleperformance USA Full time
About Teleperformance USA

We are a global digital business services company that delivers innovative solutions to help our clients streamline their business and improve customer experiences.

Our team is passionate about making a positive impact, and we're looking for talented individuals to join us in our mission to deliver exceptional service and support.

Job Summary

We are seeking a highly skilled Social Media Content Moderator to join our team. As a Social Media Content Moderator, you will be responsible for reviewing and moderating user-generated content on our clients' platforms to ensure it meets community guidelines and standards.

This is a unique opportunity to work with a global company that values diversity, inclusion, and employee well-being. If you're passionate about digital content and customer service, we encourage you to apply.

Key Responsibilities
  • Review and moderate user-generated content on our clients' platforms to ensure it meets community guidelines and standards.
  • Participate in frequent training and development programs to stay up-to-date on the latest policies and procedures.
  • Work collaboratively with our team to resolve complex issues and provide exceptional customer service.
  • Stay up-to-date on key workflow changes, operational guidelines, and policy updates.
Requirements
  • High school diploma or equivalent required.
  • 6 months of customer service experience preferred.
  • Strong emotional intelligence and resilience.
  • Ability to work in a fast-paced environment and adapt to changing business needs.
  • Excellent communication and problem-solving skills.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our team is passionate about making a positive impact, and we're committed to creating a workplace that is inclusive, diverse, and supportive.

Teleperformance USA is an equal opportunity employer and welcomes applications from diverse candidates.



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