Patient Services Representative II
4 days ago
The Patient Services Representative II plays a vital role in ensuring a positive experience for patient-families at Children's Hospital Los Angeles. This position is responsible for performing clerical tasks, including answering incoming calls, registration, and patient check-in/out procedures, as well as collecting patient co-pay or deductibles, scheduling and verifying patient appointments.
Key Responsibilities- Provides exceptional customer service to patient-families, responding to their inquiries and concerns in a timely and professional manner.
- Completes financial clearance and authorization duties, ensuring accurate and efficient processing of patient payments.
- Serves as administrative support for assigned providers, assisting with follow-up care and divisional performance reports.
- Works closely with providers to ensure seamless communication and coordination of patient care.
- One year of experience in a medical front office setting, with 3+ years in a medical office setting preferred.
- Bilingual English/Spanish is preferred.
- Excellent telephone manner and ability to deal effectively with the public.
- Demonstrates strong critical thinking and problem-solving skills.
- High school diploma or GED required.
Children's Hospital Los Angeles offers a competitive compensation package, including a salary range of $38,272.00-$65,062.00, as well as a robust benefits program to meet your needs.
We value diversity and inclusion, and are committed to creating a workplace that is alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support.
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Los Angeles, California, United States VetJobs Full time{"title": "Patient Service Representative II", "description": "Job SummaryCedars-Sinai Medical Center is seeking a highly skilled Patient Service Representative II to provide exceptional support to our licensed clinics. As a key member of our team, you will be responsible for handling high-volume patient coordination and complex scheduling tasks.Key...
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Los Angeles, California, United States VetJobs Full time{"title": "Patient Service Representative II", "description": "Job SummaryCedars-Sinai Medical Center is seeking a highly skilled Patient Service Representative II to provide exceptional support to our licensed clinics. As a key member of our team, you will be responsible for handling high-volume patient coordination and complex scheduling tasks.Key...
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