Bilingual Case Manager
2 weeks ago
Ayuda is a 501(c)(3) nonprofit organization dedicated to providing direct legal, social, and language access services, education, and outreach to low-income immigrants in the Washington, DC metropolitan area.
Job SummaryWe are seeking a highly motivated and compassionate Bilingual Case Manager to join our team. The successful candidate will provide comprehensive case management and crisis intervention services to immigrant survivors of trauma, including conducting client intakes and safety planning, assessing client needs, and developing individualized service plans.
Key Responsibilities- Provide case management services, including comprehensive case management and crisis intervention, in various offices and virtually.
- Conduct client intakes and safety planning, assess client needs, and develop individualized service plans.
- Assist clients in applying and enrolling in federal, state, and local programs aligned with client needs, including culturally and linguistically appropriate referrals.
- Accompany clients to appointments as needed and collaborate with other agencies to provide client with requested services and advocate for client as needed.
- Provide advocacy in the best interests of the client.
- Participate in regularly scheduled supervision with other Ayuda's social services team.
- Document services provided; collect and maintain required information for specific funding reporting.
- Collaborate across Ayuda's departments, including Ayuda's legal department to provide holistic services to clients.
- Conduct internal and external training as needed.
- Ensure Ayuda representation at local coalition meetings and participate in advocacy initiatives.
- Must be legally able to work in the United States and maintain proper work authorization throughout employment.
- Must be able to meet the physical requirements of the position presented in a general office environment.
- Bachelor's degree or higher in the social services related field (Social Work, Psychology, Counseling, etc.).
- One or more years of experience working with immigrant survivors of trauma strongly preferred.
- Fluent in English and Spanish.
- Knowledge of social services within the DMV, specifically those for immigrants strongly preferred.
- Desire to work with interdisciplinary team in representing the best interest of the client.
- Excellent verbal and written communication skills.
- Outstanding interpersonal skills.
- Ability to be flexible, excellent time-management and organizational skills.
- Adaptable to shifting priorities and working in different offices.
- Demonstrated capacity to work independently and collaboratively.
- Platinum-level medical insurance plan 100% employer-paid.
- Dental and vision insurance 100% employer-paid.
- Long-term disability insurance 100% employer-paid.
- Life and AD&D insurance 100% employer-paid.
- Pre-tax 401(k) with Employer match on first 3% of salary.
- Vacation Days: 21 days per year until year 3, 27 per year in years 3-7 and 33 days per year after 7 years employment.
- New employees begin with 5 days of Health & Wellness (sick) leave and accrue an additional 5 hours per pay period plus emergency medical leave up to 12 weeks per year.
- 12 weeks paid parental leave/family leave.
- 24 days paid holidays and staff wellness days, including Winter Break the last week of the year.
- Job-related professional development fees (including annual state bar dues and professional memberships).
- Flexible work schedules.
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