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Culinary Operations Manager

2 months ago

Walnut Creek, California, United States Whole Foods Market Full time
{"**Job Title:** Culinary Operations Manager

**Job Summary:** We are seeking a highly skilled Culinary Operations Manager to join our Prepared Foods team at Whole Foods Market. As a key leader in our culinary operations, you will be responsible for driving culinary excellence and hospitality experience on the retail floor.

**Key Responsibilities:**

* Drive and elevate culinary operational excellence by being a champion for food quality and promoting a passion for food culture in the front and back of the house
* Consistently communicate and model Whole Foods Market vision and goals
* Demonstrate advanced product knowledge and awareness of industry trends, products, and innovation
* Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale
* Sustain exceptional levels of knowledge and awareness of competitors and industry trends
* Develop, mentor, motivate, and train Team Members to sustain a high performance and strong retention
* Establish standards of service and serve as the voice and face of Prepared Foods

**Food Production and Quality:**

* Manage and expedite production within Prepared Foods [hot/soup/salad bars, chefs case, venues, and fresh pack] to ensure quality, presentation, and food safety are maintained daily at the highest levels
* Communicate and execute operational and store process SOPs and regional merchandising standards for all culinary programs
* Ensure integrity of all menu implementations and planograms
* Monitor and maintain in-stock levels
* Execute all Prime deals, promotions, and sales driving initiatives
* Build strong partnerships and communication with store leadership and team Buyer
* Establish ownership of results, organize systematic approaches to work, and the ability to efficiently delegate responsibilities
* Set and achieve highest standards of retail execution
* Prioritize production lists for back of the house
* Ensure highest standard levels and conditions for walk-ins
* Ensure compliance for all signage and messaging
* Oversee Prepared Foods catering order fulfillment
* Coordinate Regional culinary tasting events
* Participate in inventory as needed

**Hospitality and Service:**

* Lead by example in promoting hospitality to all Whole Foods Market guests
* Serve as culinary ambassador and elevate guests' in-store experience
* Maintain awareness of customer flows and needs; direct Team Members as necessary to satisfy and delight customers

**Requirements:**

* Combined history (minimum 18 months) of professional hospitality/kitchen experience and culinary training
* Ability to teach and develop others in a constructive and positive manner
* Organized and systematic approach to work and the aptitude to prioritize efficiently and delegate responsibilities
* Excellent communication, interpersonal, motivational skills to build teams and customer relationships
* True passion for food
* Food safety certification. If not currently certified, will commit to completing certification within 6 months
* Ability to work a flexible schedule including nights, weekends, and holidays as required
* Strong technology skills: Microsoft Office
* Consistent and punctual

**Working Conditions:**

* Standing and walking for extended periods of time, up to 8-10 hours
* Bending, stooping, twisting, squatting, reaching, climbing; may require use of ladders
* Unassisted heavy lifting and/or assisted lifting to 50 pounds
* Physical dexterity; repetitive hand and arm motion single grasping, fine manipulation, pushing, pulling
* Exposure to FDA-approved cleaning chemicals
* Exposure and work in varying temperatures
* Ability to work in wet and dry conditions
* Ability to use tools and equipment operational machinery
* Iteration of duties
* Ability to travel for training purposes or other meetings as required

**Whole Foods Market is an equal opportunity employer. We provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.

**Whole Benefits:**

We offer a comprehensive benefits package that includes physical, mental, and financial health benefits.

Perkbox: We offer Team Members who pass their probationary period access to Perkbox - offering 200+ discounts on cinema tickets, restaurants, lifestyle, and more.

Competitive Health Benefits: We offer access to health insurance for all full-time Team Members to keep you feeling great.

**Apply Now:**

If you are a motivated and experienced culinary professional looking for a new challenge, please submit your application.

We look forward to hearing from you