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Hotel Operations Director

2 months ago

Louisville, Kentucky, United States Driftwood Hospitality Full time
Job Summary

The General Manager is responsible for overseeing all aspects of hotel operations, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance.

Key Responsibilities
  • Provide leadership and strategic planning to all departments in support of Driftwood Hospitality's service culture, maximized operations, and guest satisfaction.
  • Oversee all aspects of hotel operations, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance.
  • Develop and implement successful sales and marketing campaigns to drive revenue and profitability.
  • Build and maintain strong relationships with owners and stakeholders to ensure seamless operations and high levels of guest satisfaction.
  • Lead and motivate a dynamic team to deliver exceptional service and drive financial success.
Requirements
  • Previous General Manager experience is essential.
  • F&B experience is a plus.
  • Strong and successful Owner Relations partnerships.
  • Ability to create and develop a dynamic team.
  • Local market, preferred.
Benefits
  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts