Executive Assistant General Manager

6 days ago


Raleigh, North Carolina, United States Kisco Senior Living Full time
About the Role

We are seeking a highly skilled and experienced Executive Assistant General Manager to join our dynamic team at Kisco Senior Living. As a key member of our leadership team, you will play a critical role in driving business growth, improving operational efficiency, and enhancing resident satisfaction.

Key Responsibilities
  • Business Development: Collaborate with the Executive Director to achieve and surpass community goals, including enhancing resident satisfaction, fostering associate engagement, and driving financial performance.
  • Operations Management: Supervise community departments and initiatives as assigned, manage operations based on occupancy and financial targets, and lead community projects, committees, and continuous improvements.
  • Associate Management: Hire, train, manage, and retain highly effective associates, identify and develop talent for future succession opportunities, and support community business planning and forecasting.
  • Resident Satisfaction: Manage and improve resident and family satisfaction and loyalty, drive adoption of Kisco software systems, resources, and tools, and understand and support the community sales process.
  • Industry Benchmarking: Identify, benchmark, and leverage best practices in the senior living industry.
Requirements
  • Education: Bachelor's degree
  • Experience: Minimum of 3-5 years management experience in healthcare, senior living, or a related field
  • Skills: Proven track record leading results-driven teams with an emphasis on financial and operational performance, customer and associate engagement, and experience working with seniors
  • Personal Qualities: Must be willing to relocate to two other Kisco markets
What We Offer
  • Competitive Compensation: Competitive pay
  • Benefits: Healthcare benefits, including vision and dental, matching 401(k), paid time off, rewards, and bonus opportunities
  • Professional Development: Continuous training and growth opportunities

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