Implementation Specialist
4 weeks ago
We are seeking a highly skilled Implementation Coordinator to join our team at the University of Texas at Austin. This role will play a critical part in supporting OnRamps Instructors in the implementation of courses with fidelity, ensuring that our educational programs meet the highest standards.
Key Responsibilities- Develop and maintain strong relationships with external and internal stakeholders, providing exceptional customer service, technical support, and problem-solving with professionalism, positivity, tact, and decorum.
- Collaborate with the Course Leads, OnRamps Assistant Director, and Professional Learning and Development team to develop and implement annual professional learning institutes for OnRamps instructors.
- Implement ongoing professional development and learning activities, including weekly communication, monthly virtual meetings, and professional learning institutes, to enhance course implementation aligned to the OnRamps four pillars.
- Utilize data science methodologies to ensure fidelity of implementation, including instructor engagement, pacing, and submissions.
- Support an instructor support system using mentor instructors and online platforms to provide extra support for new OnRamps Instructors.
- Develop and implement interventions for instructors with implementation challenges and those onboarded to OnRamps after annual Summer Institutes and throughout the academic year.
This role requires a strong understanding of educational programs and a proven ability to build and maintain relationships with stakeholders. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work collaboratively as part of a team.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about education, we encourage you to apply for this exciting opportunity.
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