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Patient Care Specialist
2 months ago
Position: Nurse Practitioner/Physician Assistant (NP/PA) - HYBRID
Employment Type: Full-Time
Work Schedule: Days
Compensation: $79,040 - $87,360 annually
Classification: Exempt
Remote Work: Available after completing 3 months of on-site training
Benefits Overview:
- 401K Plan: Available after six months with up to 7% employer match and annual discretionary profit-sharing.
- Health Coverage: Medical, dental, and vision benefits for all full-time employees, effective the first of the month following hire.
- Medical Benefit Waiver: $3,000 stipend for full-time employees.
- Paid Time Off: 22 days in the first year plus 7 paid holidays.
- Holiday Schedule: Closed on major holidays.
- Year-End Bonus: Eligibility for a bonus at year-end.
- Free Office Visits: Available for patients enrolled in the company’s HDHP.
- Life Insurance: Group life insurance provided at no cost.
- Parking: Complimentary on-site parking.
- Daily Meals: Free lunch provided.
Role Overview: CNY Family Care is seeking a dedicated Nurse Practitioner (NP) or Physician Assistant (PA) to support patient triage and administrative functions within our busy practice. Following a three-month on-site training period, this role will transition to a remote work environment.
Key Responsibilities:
- Address patient inquiries and medical advice requests through the patient portal.
- Manage patient calls for medical advice and triage effectively, ensuring timely communication.
- Review and respond to various patient documents, including surgical reports, imaging results, and immunization records.
- Update patient records in the Electronic Medical Record system based on document reviews.
- Communicate significant health status changes to patients' Primary Care Physicians.
Qualifications:
Applicants must possess a valid NYS Nurse Practitioner or Physician Assistant license, with a minimum of two years of experience in a family practice or urgent care setting. Familiarity with Medent (EMR) is preferred. Candidates should demonstrate energy, a strong understanding of chronic disease management, and critical thinking abilities.
Join Us: By becoming part of CNY Family Care, you will be joining a premier family practice in Onondaga County. Our commitment to excellence in service is reflected in our core values: Patient-Centered Medical Home Excellence, Teamwork, Safety, Respect, and Professionalism, which guide our mission to serve the community.