Banking Professional

3 weeks ago


Gig Harbor, Washington, United States Sound Credit Union Full time
Job Overview

Sound Credit Union is seeking a highly skilled and customer-focused Teller/Member Service Representative to join our team at our Gig Harbor Branch. As a key member of our branch team, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting our products and services.

Key Responsibilities
  • Process financial transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Promote our products and services to members, identifying opportunities to increase sales and revenue.
  • Work collaboratively with branch staff to achieve sales and service goals.
Requirements
  • One year of experience in a customer service role, with cash handling and retail sales experience preferred.
  • High School Diploma or equivalent required.
  • Must be bondable and able to pass a background check.
What We Offer
  • A competitive salary range of $22.50-$25.00 per hour, depending on experience and education.
  • A comprehensive benefits package, including medical, dental, vision, and disability insurance.
  • A 401(k) plan with a 4% match and discretionary profit sharing.
  • Three weeks of paid time off, plus 10 employer-paid federal holidays.
  • A tuition assistance program and opportunities for professional development.
About Sound Credit Union

Sound Credit Union is a not-for-profit financial cooperative, dedicated to serving the financial needs of our members and the communities we serve. We are committed to providing exceptional service, promoting financial literacy, and supporting local economic development.

We are an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our members.


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