Field Service Technician II
3 days ago
We are seeking a skilled Field Service Technician II to join our team at Canon Solutions America, Inc. This is a customer-facing role that requires a strong technical background and excellent communication skills.
About the Role
As a Field Service Technician II, you will be responsible for diagnosing and repairing complex technical issues with Canon-supported products. You will work independently to troubleshoot problems, perform repairs, and maintain accurate records of your work. This role requires a strong understanding of technical concepts, as well as excellent communication and interpersonal skills to effectively interact with customers and colleagues.
Key Responsibilities
- Diagnose and repair complex technical issues with Canon-supported products
- Perform routine maintenance and repairs on equipment
- Maintain accurate records of work performed and customer interactions
- Collaborate with colleagues to resolve technical issues and improve processes
- Provide exceptional customer service and support
Requirements
- High school diploma or equivalent required
- 1-2 years of related experience in a technical support role
- Strong understanding of technical concepts and principles
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Valid driver's license and acceptable driving record
What We Offer
We offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
Equal Employment Opportunity
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Posting Tags
#LI-EF1 #PM20
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