Field Service Technician

17 hours ago


Orlando, Florida, United States Teleflex Full time
Job Title: Field Service Technician

Teleflex is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers in the field.

Key Responsibilities:
  • Provide technical support and maintenance services to customers in the field
  • Install, repair, and maintain medical devices and equipment
  • Document field service work and customer contact data
  • Interact with customers and provide technical support via phone, email, and at the customer site
  • Proactively recommend service sales strategies based on territory characteristics
  • Identify and provide leads to support growth of service contracts
  • Maintain thorough knowledge of Teleflex Interventional services offering and the competition
  • Manage and maintain expenses efficiently to designated budgets
  • Manage consignment inventory for batch control, accuracy, and efficiency
  • Ensure all training, certifications, and licensing requirements are met
  • Provide voice of customer feedback to the sales, service, and marketing team
  • Perform related duties and special projects as assigned
Requirements:
  • 5 years of technical service experience in a hospital or clinical setting
  • Associate degree in a related technical field or Advanced Certification License in a related field or 5 years of relevant clinical service experience
  • Basic understanding of electrical and mechanical systems in medical devices
  • Experience selling biomed service contracts preferred
Travel Requirements:

75% regional travel required

Teleflex is an affirmative action and equal opportunity employer. We are committed to diversity and inclusion in the workplace.



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