Field Service Technician
17 hours ago
Teleflex is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers in the field.
Key Responsibilities:- Provide technical support and maintenance services to customers in the field
- Install, repair, and maintain medical devices and equipment
- Document field service work and customer contact data
- Interact with customers and provide technical support via phone, email, and at the customer site
- Proactively recommend service sales strategies based on territory characteristics
- Identify and provide leads to support growth of service contracts
- Maintain thorough knowledge of Teleflex Interventional services offering and the competition
- Manage and maintain expenses efficiently to designated budgets
- Manage consignment inventory for batch control, accuracy, and efficiency
- Ensure all training, certifications, and licensing requirements are met
- Provide voice of customer feedback to the sales, service, and marketing team
- Perform related duties and special projects as assigned
- 5 years of technical service experience in a hospital or clinical setting
- Associate degree in a related technical field or Advanced Certification License in a related field or 5 years of relevant clinical service experience
- Basic understanding of electrical and mechanical systems in medical devices
- Experience selling biomed service contracts preferred
75% regional travel required
Teleflex is an affirmative action and equal opportunity employer. We are committed to diversity and inclusion in the workplace.
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