Field Service Technician II
1 day ago
We're seeking a skilled Field Service Technician II to join our team at Canon Solutions America, Inc. As a key member of our field service team, you will be responsible for providing technical support and repair services to our valued customers.
Key Responsibilities:- Diagnose and repair complex technical issues with Canon-supported products
- Provide exceptional customer service and support to ensure customer satisfaction
- Maintain accurate records and reports of service activities
- Collaborate with internal teams to resolve technical issues and improve service delivery
- Stay up-to-date with the latest product knowledge and technical training
- High school diploma or equivalent required; 1-2 years of related experience preferred
- Basic understanding of internet environments and ability to complete PDIF new hire class
- Valid driver's license and acceptable driving record necessary
- Ability to work in a 24/7 environment, including shift work and on-call rotations
- Must be able to lift 50 pounds and be active more than 50% of the time
Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
We're committed to promoting professional innovation, sustainability, and efficiency through the unification of comprehensive digital and traditional printing and document management solutions.
As a wholly owned subsidiary of Canon U.S.A., we offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, and more.
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