Technical Support Specialist

2 days ago


Phoenix, Arizona, United States TEKsystems Full time
Job Opportunity

We are seeking a skilled Technical Support Agent to join our team at TEKsystems. As a Technical Support Agent, you will play a critical role in assisting with our return to office plan by providing first-level technical support to our clients.

Key Responsibilities:

  • Provide technical support to clients via phone and other communication channels
  • Assist with training on Wells Fargo specific systems and processes
  • Work with a ticketing tool to manage and resolve technical issues
  • Collaborate with the team to ensure seamless support services

Requirements:

  • Previous experience in phone support or a related field
  • Proficiency in using a ticketing tool
  • Comfortable working with computers and technical systems

What We Offer:

  • Opportunity to work with a leading company in the industry
  • Training and development opportunities to enhance your skills
  • A collaborative and dynamic work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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