Tax Office Manager
4 weeks ago
At H&R Block, we're passionate about delivering exceptional client experiences and driving business growth. As an Associate Team Leader, you'll play a vital role in leading our tax office team to achieve outstanding results.
Key Responsibilities:- Support the Multi-Unit Team Leader in executing tax office operations and ensuring quality service delivery.
- Lead daily activities to ensure all tax office associates are scheduled and work is completed according to deadlines.
- Communicate essential information to office associates through daily huddles and maintain a positive work environment.
- Provide phone coverage and engage with clients to deliver an outstanding experience.
- Prior experience working in customer service or a similar role.
- Strong organizational skills and ability to plan and manage day-to-day office operations.
- Customer-centric mindset and strong communication skills.
- Computer proficiency with the ability to use MS Office.
- Demonstrated ability to work independently with minimal supervision.
- A dynamic work environment recognized for its exceptional culture and commitment to diversity and inclusion.
- A comprehensive benefits package, including medical coverage, 401k retirement savings plan, and employee stock purchase plan.
- Opportunities for growth and development in a rapidly evolving industry.
If you're a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.
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