Director of Market Insights
4 days ago
About Us: At Northwestern Mutual, we are committed to helping families and businesses achieve financial security. With a rich history spanning over 165 years, we have established ourselves as a leader in the industry.
">Job Overview: We are seeking a highly skilled Director of Market Insights to join our team. This role will be responsible for leading enterprise-wide market research initiatives and driving business growth through data-driven insights.
Key Responsibilities:- Lead the development and implementation of market research strategies across critical audiences
- Collaborate closely with cross-functional teams, including Strategy Development, Client Experience, Field Experience, Marketing, and Human Resources
- Establish a clear vision and strategy for market research and insights to drive long-term value for the company
- Provide thought leadership to senior management and influence company-wide decision making
- Lead an enterprise-wide Voice of Field (VOF) program and provide significant support to voice of client and voice of consumer programs
- Influence cross-functional initiatives and work efforts based on research and insights
- Generate insights to shape Company-wide decision making
Requirements:
- Bachelor's degree in business, marketing, marketing research, economics, or a related field
- Minimum of 8-10 years of increasingly responsible market research experience, providing insights that drive business growth
- Previous experience in establishing voice of customer or voice of field programs and using data and analytics to strategically drive successful research
- Ability to set and implement strategic direction in the market research space in a matrixed environment
- Strategic thinker and results-focused individual
- Ability to draw actionable insights and get consensus from all levels of leadership in strategic and operational functions
- Strong short and long-term planning skills, coupled with ability to lead resources in response to business needs
- Broad knowledge of current and emerging industry trends
- Experience in building, leading, and running a high-performing team
- Possess very strong business acumen to fully understand business issues and provide meaningful recommendations
- Strong emphasis on the need to provide continuous learning and customer focus
- Superb communication and analytical skills
Benefits:
- Tuition reimbursement
- Commuter plans
- Paid time off
- Highly competitive compensation package, including base salary and bonus
- Medical/Dental/Vision plans
- 401(k) plan
- Pension program
Salary: The estimated salary range for this position is between $121,030 and $224,770, depending on factors such as location, skills, and experience. Compensation decisions are dependent on the facts and circumstances of each case.
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