Director of Market Insights

4 days ago


Milwaukee, Wisconsin, United States Northwestern Mutual Full time

About Us: At Northwestern Mutual, we are committed to helping families and businesses achieve financial security. With a rich history spanning over 165 years, we have established ourselves as a leader in the industry.

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Job Overview: We are seeking a highly skilled Director of Market Insights to join our team. This role will be responsible for leading enterprise-wide market research initiatives and driving business growth through data-driven insights.

Key Responsibilities:
  • Lead the development and implementation of market research strategies across critical audiences
  • Collaborate closely with cross-functional teams, including Strategy Development, Client Experience, Field Experience, Marketing, and Human Resources
  • Establish a clear vision and strategy for market research and insights to drive long-term value for the company
  • Provide thought leadership to senior management and influence company-wide decision making
  • Lead an enterprise-wide Voice of Field (VOF) program and provide significant support to voice of client and voice of consumer programs
  • Influence cross-functional initiatives and work efforts based on research and insights
  • Generate insights to shape Company-wide decision making

Requirements:

  • Bachelor's degree in business, marketing, marketing research, economics, or a related field
  • Minimum of 8-10 years of increasingly responsible market research experience, providing insights that drive business growth
  • Previous experience in establishing voice of customer or voice of field programs and using data and analytics to strategically drive successful research
  • Ability to set and implement strategic direction in the market research space in a matrixed environment
  • Strategic thinker and results-focused individual
  • Ability to draw actionable insights and get consensus from all levels of leadership in strategic and operational functions
  • Strong short and long-term planning skills, coupled with ability to lead resources in response to business needs
  • Broad knowledge of current and emerging industry trends
  • Experience in building, leading, and running a high-performing team
  • Possess very strong business acumen to fully understand business issues and provide meaningful recommendations
  • Strong emphasis on the need to provide continuous learning and customer focus
  • Superb communication and analytical skills

Benefits:

  • Tuition reimbursement
  • Commuter plans
  • Paid time off
  • Highly competitive compensation package, including base salary and bonus
  • Medical/Dental/Vision plans
  • 401(k) plan
  • Pension program

Salary: The estimated salary range for this position is between $121,030 and $224,770, depending on factors such as location, skills, and experience. Compensation decisions are dependent on the facts and circumstances of each case.



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