Bilingual Customer Experience Representative

7 hours ago


South Jordan, Utah, United States B-Stock Full time
Job Summary
We are seeking a highly skilled Customer Experience Representative to join our team at B-Stock. This individual will be responsible for delivering exceptional customer experiences through various forms of contact, including inbound telephone support, web-based chat support, and email support. The ideal candidate will possess fluency in speaking and writing English and Spanish at a professional proficiency level, as well as excellent written and verbal communication skills.

Key Responsibilities
Deliver personalized, positive customer experiences through various forms of contact
Utilize specialized knowledge and experience to submit suggestions for improvement to streamline current processes
Advocate on behalf of customers internally by proactively identifying areas of opportunity
Assist customers with account creation and troubleshooting
Communicate with customers and third-party suppliers to ensure a smooth transaction process
Review customer applications to process them in a timely manner and assist with customer documentation inquiries

Requirements
Fluency in speaking and writing English and Spanish at a professional proficiency level
High School Diploma/GED Certificate
Positive attitude, hard-working, flexible with changing priorities, and eager to learn
Excellent written and verbal English, reading comprehension, and judgment skills
Ability to come up with meaningful solutions, even if that means thinking outside the box
High emotional Intelligence (ability to perceive, use, understand, manage, and handle emotions)

Preferred Qualifications
1+ year(s) of diverse customer experience; traditional call center, restaurant/food service, front office administration, and everything in between
Knowledge of Salesforce or similar customer service programs
Online auction or e-commerce experience is beneficial
Typing speed of 35 WPM

Benefits
Competitive compensation packages including bonus and options
Medical, dental, and vision benefits
Matching 401(K)
Paid time off
Telecommuting and remote-work options
Support for continuing education
Team off-sites, social events, annual company events, and frequent extracurricular activities
Unlimited snacks and drinks

About B-Stock
B-Stock is the world's largest B2B recommerce marketplace for excess merchandise. We empower small business owners to launch and power their resale businesses by providing a simple way to buy brand-name merchandise directly from top retailers and manufacturers. Our core values have shaped the company we are today and will continue to drive our success for many years to come. For more information, visit

Our Values
Make Each Dollar Count
Take Our Work Seriously, Not Ourselves
Do The Hard Things Today That Will Pay Off Tomorrow
Use Trust As The Best Measure Of Success
Find Strength In Numbers

  • South Jordan, Utah, United States B-Stock Full time

    Job Title: Customer Experience RepresentativeJob Summary:We are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various forms of contact, including inbound telephone support, web-based chat support, and...


  • South Jordan, Utah, United States B-Stock Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Representative fluent in both English and Spanish to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various forms of contact, including inbound telephone support, web-based chat support, and email...


  • South Jordan, Utah, United States Alpha Warranty Services, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Alpha Warranty Services, Inc. As a Customer Service Representative, you will be the advocate for our customers during the vehicle repair claim process.Key ResponsibilitiesWork with customers by phone, email, and chat messaging to ensure an understanding of their...


  • South Jordan, Utah, United States Alpha Warranty Services, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Alpha Warranty Services, Inc. As a Customer Service Representative, you will be the advocate for our customers during the vehicle repair claim process.Key ResponsibilitiesWork with customers by phone, email, and chat messaging to ensure an understanding of their...


  • South Jordan, Utah, United States B-Stock Solutions Full time

    Customer Experience RepresentativeB-Stock Solutions is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through various forms of contact, including email, phone, and web-based chat support.Key...


  • South Jordan, Utah, United States Russell Tobin Full time

    Customer Service Representative Job DescriptionRussell Tobin is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Communicate with customers to resolve their queries and...


  • South Jordan, Utah, United States Russell Tobin Full time

    {"title": "Customer Service Representative", "description": "Russell Tobin is seeking a skilled Customer Service Representative to join our dynamic team. This role offers a unique opportunity to gain valuable experience in the banking industry and develop your customer service skills.Key Responsibilities:Communicate with customers via phone, email, and chat...


  • West Jordan, Utah, United States Granite Credit Union Full time

    About Granite Credit UnionSince 1935, Granite Credit Union has been serving as a reliable financial service for our community. We were founded by teachers and, like teachers, we strive to ask the right questions to get our members the right answers. We take pride in being part of our members' financial success and being their trusted financial experts.A Day...


  • South Jordan, Utah, United States Russell Tobin Full time

    Customer Service Representative OpportunityRussell Tobin is seeking a skilled Customer Service Representative to support our client. This role offers a chance to work with a dynamic team and gain valuable experience in the banking industry.Key Responsibilities:Communicate effectively with customers via phone, email, and chatProvide knowledgeable answers to...


  • South Jordan, Utah, United States Planet Fitness Full time

    {"title": "Member Services Representative", "description": "Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesGreet members, prospective members, and guests, providing exceptional...


  • South Jordan, Utah, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativePride Global/Russell Tobin is seeking a Customer Service Representative to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the banking industry.Key Responsibilities:Communicate with customers via phone, email, and chatProvide knowledgeable answers to...


  • South Jordan, Utah, United States Russell Tobin Full time

    Job Title: Customer Support RepresentativeJob Summary:Russell Tobin is seeking a highly professional and career-driven Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for handling incoming calls regarding various service inquiries on our company accounts. You will need to respond with a high...


  • South Jordan, Utah, United States Randstad Full time

    Customer Support/Account Representative Job DescriptionOur client is seeking a highly skilled Customer Support/Account Representative to join their team. This is a hybrid position that requires excellent communication and problem-solving skills.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and other communication...


  • South Jordan, Utah, United States Randstad Full time

    Customer Support RepresentativeOur client, a leading global investment and wealth management firm, is seeking a skilled Customer Support Representative to join their team. As a key member of the customer service team, you will be responsible for providing exceptional phone support to clients, resolving issues, and ensuring a positive customer experience.Key...


  • South Jordan, Utah, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativeJob Summary:Russell Tobin is seeking a highly professional and career-driven Customer Service Representative to join our team. As a key member of our service center, you will be responsible for handling incoming phone calls regarding various service inquiries on accounts.Key Responsibilities:Respond to client...


  • South Jordan, Utah, United States Planet Fitness Full time

    {"Job Title": "Member Services Representative Part Time Evenings and Weekends", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Member Services Representative, you'll play a vital role in delivering exceptional customer service and ensuring our members have an...


  • South Jordan, Utah, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Support Representative to join our team at Randstad. As a key member of our client support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to incoming phone calls and emails...


  • South Jordan, Utah, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining the front of the store. You will also be responsible for ensuring that orders are accurate and organized. If you are a...


  • South Jordan, Utah, United States Randstad Full time

    Job Title: Customer Support/Account RepresentativeWe are seeking a highly skilled and professional Customer Support/Account Representative to join our team at Randstad.Job Summary:The ideal candidate will be responsible for handling incoming phone calls related to various service inquiries on client accounts. This role requires responding with accuracy and...


  • South Jordan, Utah, United States Compunnel Inc. Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Compunnel Inc.Key Responsibilities:Provide exceptional customer service via phone to clients and customersWork in a fast-paced call center environment, handling multiple calls simultaneouslyResolve customer complaints and issues in a...