Bilingual IT Support Specialist
2 weeks ago
Kelly is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to users, troubleshooting problems, and improving system performance.
Key Responsibilities:- Technical Support: Provide technical support to users by researching and answering questions, troubleshooting problems, and guiding clients through corrective steps.
- Problem-Solving: Identify and resolve technical issues in a timely and efficient manner.
- Documentation: Improve client references by writing and maintaining documentation.
- Process Improvement: Improve system performance or process flow by identifying problems and recommending changes.
- Education: Associate's or Bachelor's degree in a related field (diploma or GED required).
- Experience: 1-2 years of applicable working experience (plus a plus but not required).
- Skills: Self-motivated, strong work ethics, ability to work independently and efficiently, and effective communication skills.
- SHIFT B: 5:45 PM to 6:15 AM (Sun, Mon, Tues, and every other Sat).
- SHIFT D: 5:45 PM to 6:15 AM (Weds, Thurs, Friday, and every other Sat).
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