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Bilingual Retail Specialist

2 months ago

Phoenix, Arizona, United States Asurion Full time
Job Title: Bilingual Floating Retail Specialist

Job Summary: We are seeking a highly skilled and bilingual retail specialist to join our team as a Floating Retail Specialist. As a key member of our customer solutions team, you will be responsible for providing exceptional customer service, troubleshooting, and repairing electronic devices.

Key Responsibilities:

  • Travel to various locations within the district to provide technical support and repair services to customers.
  • Deliver award-winning customer experiences by providing personalized solutions and resolving technical issues.
  • Collaborate with cross-functional teams to drive quality sales and implement process improvements.
  • Manage inventory and maintain a high level of product knowledge.
  • Participate in ongoing training and certification programs to stay up-to-date on the latest technology and industry trends.

Requirements:

  • 1+ years of customer service/sales experience.
  • 6+ months of experience with product service support or electronics troubleshooting.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • Valid driver's license and satisfactory driving record.
  • Bilingual in Spanish required.

What We Offer:

  • Competitive hourly pay and performance-based bonuses.
  • Benefits package, including health, dental, and vision insurance.
  • Paid time off and career growth opportunities.
  • Uniform allowances and mileage reimbursement.

About Asurion: Asurion is a global tech solutions industry leader that creates a work culture where employees are valued and empowered to succeed. Our products and services help 350M+ customers worldwide.