Bilingual Pet Resource Center Specialist

4 weeks ago


Phoenix, Arizona, United States Arizona Humane Society Full time
Job Summary

We are seeking a highly motivated and bilingual Pet Resource Center Specialist to join our team at the Arizona Humane Society. As a key member of our Pet Resource Center, you will be responsible for providing exceptional customer service to pet owners and animal lovers, while also supporting the organization's mission to save the lives of animals in need.


Key Responsibilities
  • Provide compassionate and knowledgeable support to pet owners and animal lovers through phone, email, and in-person interactions.
  • Assist with scheduling appointments for various AHS departments and collect and enter data using multiple databases.
  • Work collaboratively with team members to achieve departmental goals and objectives.
  • Develop and maintain relationships with community partners and stakeholders to promote the organization's mission and services.

Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Minimum of two years of experience in customer service or a related field.
  • Must be bilingual in English and Spanish.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

At the Arizona Humane Society, we are committed to creating a workplace culture that values diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.


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