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National Accounts Fiber Coordinator

2 months ago

Atlanta, Georgia, United States eTeam Full time
About the Role

We are seeking a highly skilled and detail-oriented National Accounts Fiber Coordinator to join our team at eTeam. As a key member of our operations team, you will be responsible for managing the movement of recyclable materials generated through the production process.

Key Responsibilities
  • Manage weekly allocations for recyclable commodities, schedule and monitor movement with logistics and customers to ensure timely pickups and deliveries.
  • Work with the supply team to ensure proper mill inventories are maintained.
  • Adapt to changing market conditions which can result in changes to load schedules.
  • Manage quality and safety exceptions with a sense of urgency upon notification to minimize cost.
  • Ensure accurate and timely payments to suppliers and invoices to customers, maintain documentation in our system.
  • Respond to inquiries timely, review discrepancies and research data, as necessary.
  • Maintain account profile data of supplier and customer contact information, scheduling requirements, commodities and any other pertinent account information in our system.
  • Responsible for meeting weekly metrics set by management to ensure all loads are being maintained and managed accordingly.
Requirements
  • High School diploma required, BA/BS or equivalent experience in a high-volume customer service or support environment preferred.
  • Intermediate or higher proficiency in Microsoft Office, including Excel, Outlook, PowerPoint, and Word.
  • Strong ability to learn new systems.
What We Offer
  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.