Retail Operations Manager
3 days ago
We are seeking a highly skilled and charismatic Assistant General Manager to join our team at the Aventura Mall. As a key store leadership role, you will be responsible for driving retail business objectives, achieving exceptional customer service, and fostering a customer-service focused environment.
Key Responsibilities- Maintain an active and participatory role on the selling floor, working with and developing the team.
- Analyze store metrics, including sales, inventory levels, drop schedules, and ensure high sell-through.
- Initiate or attend daily team meetings to communicate current business trends and relevant updates, motivating the team each day.
- Provide accurate and detailed reports to relevant parties, partnering with Retail Operations team to develop and maintain a sound system of accurate operations processes.
- Find relevant ways of capturing substantive and meaningful client data to build relationships and enhance client development opportunities.
- Monitor the monthly Client Management database and reporting, keenly understanding relevant retail KPIs.
- Participate in team evaluations/check-ins/reviews, developing and training all members of the team on relevant KPIs in collaboration with corporate and store leadership.
- Ensure that all processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards.
- Promote a polished, professional, and positive work environment that fosters integrity & transparency.
- Actively participate in sourcing, recruiting, and retaining a productive and energetic team, partnering with the HR team to facilitate training & onboarding for all new hires.
- Provide meaningful support across all departments to facilitate community events/product launches/etc.
AMIRI is a global Californian luxury house, proudly steeped in a sense of authenticity and independence, intrinsically Californian. Rooted in L.A., the brand's trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week, a robust international wholesale business, and a growing retail Flagship footprint.
Our culture and contemporary vision prioritize quality, creativity, and innovation in every facet of the business. As the brand's presence expands globally and is one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is looking for visionary individuals having a creative and an entrepreneurial mindset.
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