Assistant General Manager
22 hours ago
We are seeking a highly skilled and experienced Assistant General Manager to join our team at AMIRI. As a key store leadership role, this position will be responsible for supporting retail business objectives by achieving, maintaining, and driving exceptional customer service, commitment to employee development and teambuilding, health and safety compliance, inventory control, and detail-oriented in-store operations.
Key Responsibilities- Maintain an active and participatory role on the selling floor, working with and developing the team.
- Analyze store metrics, including sales, inventory levels, drop schedules, and ensure high sell-through by collaborating with the Corporate team to adequately stock and prepare for new product.
- Initiate or attend daily team meetings to communicate current business trends and relevant updates, motivate the team each day, and provide accurate and detailed reports to relevant parties.
- Partner with the Retail Operations team to ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently.
- Find relevant ways of capturing substantive and meaningful client data in an effort to build relationships and enhance client development opportunities.
- Monitor the monthly Client Management database and reporting, and participate in team evaluations/check-ins/reviews.
- Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership, and ensure that all processes are in compliance with applicable laws, health and safety regulations, HR best practices, and Operations standards.
- Promote a polished, professional, and positive work environment that fosters integrity and transparency, and actively participate in sourcing, recruiting, and retaining a productive and energetic team.
- 3+ years progressively responsible retail leadership experience.
- Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
- Experience leading retail teams in a fast-paced environment.
- Demonstrated ability to foster a customer-service focused environment.
- Ability to multi-task with ease.
- Proficiency with the full Office platform.
- Brand awareness highly preferred.
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