Patient Services Coordinator
4 days ago
Avera is seeking a highly skilled Patient Services Representative to join our team. As a Patient Services Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a seamless registration and scheduling experience.
Key Responsibilities- Answer and direct phone calls, greet patients, and create and update patient and insurance information in the system.
- Verify and analyze health insurance benefits, accept co-payments, and explain payment policies and billing/collections processes.
- Refer messages to the appropriate person and schedule appointments using proper telephone and customer service etiquette.
- Provide Avera Chart information to patients and assist with signing up.
- High school diploma or general education degree preferred.
- One to two years of experience preferred.
- Ability to perform basic operations on a computer.
Monday-Friday, 8:00am-5:00pm; 80hrs/2wks
CompensationThe hourly range for this position is $22.00 per hour, dependent on experience.
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Patient Services Coordinator
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Sioux Falls, South Dakota, United States Avera Full timeAbout the RoleAvera is seeking a highly skilled Patient Services Representative to join our team. As a Patient Services Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience.Key ResponsibilitiesAnswer and direct phone calls, greet patients, and create and update patient...
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