Guest Services Representative
6 hours ago
Greet guests and complete the registration process, ensuring a seamless experience. This includes inputting and retrieving information from our system, confirming guest details and room rates, selecting rooms, coding electronic keys, promoting marketing programs, and providing a welcome packet.
Assist with check-out, accurately accounting for rooms and services, using our point-of-sale system, handling money, processing credit and debit cards, accepting various forms of payment, converting foreign currency, making change, and processing gift certificates and cards.
Demonstrate extensive knowledge of hotel information, including room categories, rates, packages, promotions, local area attractions, and product knowledge to answer guest inquiries and resolve issues efficiently.
Utilize up-selling techniques to promote hotel services and facilities, maximizing room occupancy.
Respond to guest requests and resolve issues in a timely, friendly manner, addressing complaints, conducting research, and negotiating solutions for guest satisfaction.
Receive, input, retrieve, and relay messages to guests.
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Hotel Guest Services Representative
2 weeks ago
Scottsdale, Arizona, United States Crescent Services Full timeCrescent Services is committed to delivering exceptional guest service and financial profitability. As a Hotel Guest Services Representative, you will be responsible for greeting and registering guests, checking them out, and ensuring their stay is memorable.You will greet guests and complete the registration process, inputting and retrieving information...
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Restaurant Host/Hostess
2 weeks ago
Scottsdale, Arizona, United States Four Seasons Full timeWelcome to Four Seasons: We are seeking an experienced and enthusiastic individual to join our front-of-house team as a Restaurant Host/Hostess - Guest Service Representative. In this role, you will be responsible for providing exceptional guest service, taking reservations, and managing the waitlist. If you have a passion for delivering outstanding customer...
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Customer Service Liaison
2 weeks ago
Scottsdale, Arizona, United States Crescent Services Full timeCrescent Services is looking for a skilled Customer Service Liaison to join our team. As a Hotel Guest Services Representative, you will be responsible for delivering exceptional guest service, ensuring a seamless check-in and check-out experience, and promoting hotel services and facilities.You will greet guests and complete the registration process,...
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Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States Sonesta International Hotels Full timeJob SummaryWe are seeking a skilled and customer-focused Customer Service Representative to join our team at Sonesta International Hotels. As a key member of our front desk operations, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes. Your ability to multitask, work under pressure, and...
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Customer Service Representative
2 days ago
Scottsdale, Arizona, United States Curaleaf Full timeCompany Overview:Curaleaf is a leading provider of cannabis products and services. We are committed to delivering exceptional customer experiences and building strong relationships with our guests.Job Description:We are seeking a highly skilled Sales Associate to join our team. As a Sales Associate, you will be responsible for representing Curaleaf as a...
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Customer Service Representative
3 hours ago
Scottsdale, Arizona, United States The Italiano Full timeCustomer Service Representative OpportunityEstimated Salary: $40,000 - $45,000 per year.We are seeking a highly motivated Customer Service Representative to join our team at The Italiano. As a Host, you will play a key role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurant.Key Responsibilities:• Greet guests...
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Customer Service Representative
2 days ago
Scottsdale, Arizona, United States Smashburger Full time**About the Role:**We are seeking a highly motivated and customer-focused Customer Service Representative to join our Smashburger team. As a valued member of our restaurant staff, you will be responsible for delivering exceptional guest experiences by ensuring every interaction is friendly, efficient, and memorable.**Key Responsibilities:**Provide Gold...
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Pizzeria Service Representative
2 weeks ago
Scottsdale, Arizona, United States Spinato's Pizzeria Full timeAbout Spinato's PizzeriaAt Spinato's, we are dedicated to providing an exceptional dining experience for our guests. As a Guest Service Representative (GSR), you will play a crucial role in making every guest feel welcome and valued.Estimated Salary: $15 - $18 per hour, based on location and experience.Job Description:Acknowledge and greet incoming guests...
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Customer Service Representative
3 hours ago
Scottsdale, Arizona, United States Benihana Full timeThe ONE Group, a global leader in Vibe Dining, is seeking a skilled Customer Service Representative to join their team. With energetic, high-end restaurants and bars in cities worldwide, we take pride in executing an unforgettable experience for our guests.Salary InformationThe estimated salary for this position is $55,000 - $65,000 per year, depending on...
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Guest Service Associate
4 hours ago
Scottsdale, Arizona, United States Benihana Full timeAbout The ONE GroupWe're a global leader in Vibe Dining, with a reputation for delivering unforgettable experiences for our guests. Our high-end restaurants and bars are located in cities worldwide, offering a unique blend of energy and sophistication.Job SummaryWe're seeking a motivated and experienced Guest Service Agent to join our team. As the primary...
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Guest Services Director
5 hours ago
Scottsdale, Arizona, United States HYATT Hotels Full timeJob DescriptionAs a Guest Experience Supervisor, you will be responsible for overseeing and enhancing the overall guest experience at the hotel as well as our Grand Club. This person will be the primary point-of-contact for VIP guests, ensuring their needs are met and expectations are exceeded. The Guest Experience Supervisor will collaborate with various...
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Spinato's Guest Experience Representative
4 hours ago
Scottsdale, Arizona, United States Spinato's Pizzeria Full timeCompany OverviewAt Spinato's Pizzeria, we pride ourselves on delivering exceptional customer service and a welcoming atmosphere to our guests. Our team is passionate about ensuring that every guest has an unforgettable dining experience.
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Luxury Guest Services Ambassador
2 weeks ago
Scottsdale, Arizona, United States Marriott International, Inc Full timeAbout UsMarriott International, Inc is a world-renowned hospitality company that strives to elevate the art of hospitality.Job SummaryWe are seeking an experienced and customer-focused individual to join our team as a Luxury Guest Services Ambassador. This role is responsible for delivering exceptional guest experiences, ensuring seamless arrivals and...
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Extended Stay Services Representative
4 hours ago
Scottsdale, Arizona, United States Extended Stay America Full timeJob OverviewThe Extended Stay Services Representative is responsible for assisting guests with their needs and resolving any issues that may arise during their stay. This includes processing reservations, managing front desk operations, and maintaining accurate records.This role requires strong communication and problem-solving skills, as well as the ability...
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Guest Service Support Expert
2 weeks ago
Scottsdale, Arizona, United States Marriott Full timeA Culture of Inclusion and GrowthWe value diversity and inclusion in the workplace and strive to create a culture where everyone feels welcome and supported. Our benefits package includes opportunities for training and development, recognition, and holistic well-being. If you're passionate about providing exceptional guest service and want to start your...
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Host Representative
4 hours ago
Scottsdale, Arizona, United States Red Robin Full timeAt Red Robin, we're looking for a skilled Host Representative to join our team. As a Host Representative, you'll play a key role in ensuring our Guests have an exceptional dining experience from the moment they step through our doors. This includes greeting Guests warmly, seating them promptly, and taking reservations when necessary.You will be part of a...
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Extended Stay Guest Services Coordinator
4 hours ago
Scottsdale, Arizona, United States Extended Stay Full timeAt Extended Stay, we pride ourselves on our commitment to customer satisfaction. As a Guest Services Coordinator, you will be responsible for:Job SummaryProviding excellent service to guests, responding to their needs in a prompt and courteous manner.Key FunctionsProcessing guest requests and resolving issues efficiently.Coordinating front desk operations,...
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Guest Services Ambassador
2 weeks ago
Scottsdale, Arizona, United States Hyatt House Scottsdale Full timeAbout UsHyatt House Scottsdale is a dynamic hotel committed to delivering exceptional guest experiences. We strive for excellence in providing warm hospitality and comfortable living spaces.
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Ambitious Guest Service Professional
2 weeks ago
Scottsdale, Arizona, United States Marriott International, Inc Full timeCompany OverviewMarriott International, Inc. is a hospitality company that prides itself on delivering exceptional guest experiences. With a global portfolio of brands, we strive to create memorable and unique interactions for our guests.
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Retail Customer Service Representative
3 hours ago
Scottsdale, Arizona, United States Dillard's Full timeCareer Overview: Join our team as a Retail Customer Service Representative at Dillard's Fashion Square location and embark on a rewarding career journey. As a key member of our sales team, you will be responsible for delivering outstanding customer service, selling merchandise, and contributing to a positive store environment.Main Responsibilities:Engage...