Customer Service Representative
3 hours ago
Estimated Salary: $40,000 - $45,000 per year.
We are seeking a highly motivated Customer Service Representative to join our team at The Italiano. As a Host, you will play a key role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurant.
Key Responsibilities:
• Greet guests as they enter and exit the restaurant, manage reservations, and control waiting lists.
• Provide menus and answer initial questions, engage with guests to ensure satisfaction, and respond to complaints.
• Work closely with other staff members to ensure seamless service delivery.
• Maintain a positive and professional attitude in a fast-paced environment.
Requirements:
• High school diploma or equivalent
• At least 6 months experience in a high-volume restaurant
• Excellent communication and interpersonal skills, ability to work well under pressure, and be punctual and a team player.
About The Italiano:
We are a dynamic restaurant group dedicated to serving high-quality food and providing exceptional service. Our mission is to become the leading dining destination in the area, and we're looking for talented individuals like you to join our team.
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