Guest Service Associate

3 hours ago


Scottsdale, Arizona, United States Benihana Full time
About The ONE Group
We're a global leader in Vibe Dining, with a reputation for delivering unforgettable experiences for our guests. Our high-end restaurants and bars are located in cities worldwide, offering a unique blend of energy and sophistication.

Job Summary
We're seeking a motivated and experienced Guest Service Agent to join our team. As the primary point of contact for our guests, you'll be responsible for handling reservations, group events, catering, and take-out requests across the country. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities
Key responsibilities include:
  1. Handling guest inquiries and resolving issues efficiently
  2. Processing reservations, group events, catering, and take-out requests
  3. Maintaining accurate records and reporting data
  4. Providing exceptional customer service via phone, email, and chat

Requirements
To succeed in this role, you'll need:
  • A strong background in customer service
  • Proficiency in programs like Contact Center communication software, OpenTable, and Microsoft 365
  • Ability to work in a dynamic, fast-paced environment
  • Excellent communication and problem-solving skills

What We Offer
In addition to your salary, we offer a range of benefits, including paid sick time, employee assistance program (EAP), dependent care benefit, and commuter benefits. Plus, enjoy discounts on meals and traditional and Roth 401(k) plans.

  • Scottsdale, Arizona, United States Crescent Services Full time

    Crescent Services is committed to delivering exceptional guest service and financial profitability. As a Hotel Guest Services Representative, you will be responsible for greeting and registering guests, checking them out, and ensuring their stay is memorable.You will greet guests and complete the registration process, inputting and retrieving information...


  • Scottsdale, Arizona, United States Marriott Full time

    A Culture of Inclusion and GrowthWe value diversity and inclusion in the workplace and strive to create a culture where everyone feels welcome and supported. Our benefits package includes opportunities for training and development, recognition, and holistic well-being. If you're passionate about providing exceptional guest service and want to start your...


  • Scottsdale, Arizona, United States Crescent Hotels and Resorts Full time

    Job DescriptionGreet guests and complete the registration process, ensuring a seamless experience. This includes inputting and retrieving information from our system, confirming guest details and room rates, selecting rooms, coding electronic keys, promoting marketing programs, and providing a welcome packet.Assist with check-out, accurately accounting for...


  • Scottsdale, Arizona, United States HYATT Hotels Full time

    Job DescriptionAs a Guest Experience Supervisor, you will be responsible for overseeing and enhancing the overall guest experience at the hotel as well as our Grand Club. This person will be the primary point-of-contact for VIP guests, ensuring their needs are met and expectations are exceeded. The Guest Experience Supervisor will collaborate with various...


  • Scottsdale, Arizona, United States Marriott International, Inc Full time

    About UsMarriott International, Inc is a world-renowned hospitality company that strives to elevate the art of hospitality.Job SummaryWe are seeking an experienced and customer-focused individual to join our team as a Luxury Guest Services Ambassador. This role is responsible for delivering exceptional guest experiences, ensuring seamless arrivals and...


  • Scottsdale, Arizona, United States Great Wolf Resorts Full time

    Director, Guest Services OpportunityWe are seeking an experienced Director, Guest Services to lead our Guest Services department at Great Wolf Resorts. In this role, you will be responsible for managing a team of professionals to deliver exceptional guest experiences, drive revenue growth, and maintain high levels of employee satisfaction.As a key member of...


  • Scottsdale, Arizona, United States Extended Stay Full time

    At Extended Stay, we pride ourselves on our commitment to customer satisfaction. As a Guest Services Coordinator, you will be responsible for:Job SummaryProviding excellent service to guests, responding to their needs in a prompt and courteous manner.Key FunctionsProcessing guest requests and resolving issues efficiently.Coordinating front desk operations,...


  • Scottsdale, Arizona, United States Marriott International, Inc Full time

    About Marriott International">Marriott International, Inc is a global hospitality company with over 120 properties in more than 35 countries. The Luxury Collection Hotels & Resorts is part of Marriott International's portfolio of brands, offering the promise of authentic experiences that evoke lasting, treasured memories.Job Summary">We are seeking a Dining...


  • Scottsdale, Arizona, United States Hyatt House Scottsdale Full time

    About UsHyatt House Scottsdale is a dynamic hotel committed to delivering exceptional guest experiences. We strive for excellence in providing warm hospitality and comfortable living spaces.


  • Scottsdale, Arizona, United States Maravilla Scottsdale Full time

    Job SummaryWe are seeking a Dining Service Associate to join our team at Maravilla Scottsdale. In this role, you will provide exceptional service to our residents and guests in our Fine Dining restaurant.Prepare tables and present menus to ensure a welcoming atmosphere.Take food orders, relay orders to the kitchen, and serve courses from the kitchen and...


  • Scottsdale, Arizona, United States Marriott International, Inc Full time

    Company OverviewMarriott International, Inc. is a hospitality company that prides itself on delivering exceptional guest experiences. With a global portfolio of brands, we strive to create memorable and unique interactions for our guests.


  • Scottsdale, Arizona, United States Four Seasons Full time

    We are seeking a detail-oriented and customer-focused Public Area Service Associate to join our team at Four Seasons. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and organization of our public areas, ensuring a seamless and memorable experience for our guests.The ideal candidate will have a strong...


  • Scottsdale, Arizona, United States Four Seasons Full time

    Welcome to Four Seasons: We are seeking an experienced and enthusiastic individual to join our front-of-house team as a Restaurant Host/Hostess - Guest Service Representative. In this role, you will be responsible for providing exceptional guest service, taking reservations, and managing the waitlist. If you have a passion for delivering outstanding customer...


  • Scottsdale, Arizona, United States Atria Park - Park of Sierra Pointe Full time

    About Atria Park - Park of Sierra PointeWe are a vibrant community that fosters connection and support among our residents and staff. As a Customer Service Associate, you will be the face of our organization, providing exceptional service to our guests and residents. Your role will involve answering phone calls, responding to emails, and addressing resident...

  • Front Desk Associate

    3 weeks ago


    Scottsdale, Arizona, United States Mountainside Fitness Full time

    We are seeking an exceptional Front Desk Associate to join our team at Mountainside Fitness. With 21 fitness centers across Arizona, serving over 100,000 active members, and employing 1600 staff, we offer a dynamic and supportive work environment.Estimated Salary RangeThe estimated salary for this role is between $25,000 and $35,000 per year, depending on...


  • Scottsdale, Arizona, United States Marriott Hotels & Resorts Full time

    We are seeking a highly motivated Service Delivery Professional to join our team at Marriott Hotels & Resorts. As a key member of our staff, you will play a vital role in delivering exceptional guest experiences that set us apart from the competition.Job DescriptionIn this dynamic and fast-paced environment, you will be responsible for taking the initiative...


  • Scottsdale, Arizona, United States Four Seasons Hotels Limited Full time

    About Four Seasons ScottsdaleExperience the ultimate desert escape at Four Seasons Resort Scottsdale at Troon North. Our resort is nestled in the heart of the Sonoran Desert, offering breathtaking views and unparalleled luxury.The OpportunityWe are seeking a highly skilled Guest Services Attendant to join our Front Office Team. As the first point of contact...


  • Scottsdale, Arizona, United States Marriott Full time

    Are you passionate about providing excellent customer service? Marriott Hotels is looking for a dedicated Guest Experience Coordinator to lead our front desk operations.Take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences;Complete reports to track guest satisfaction and operational...


  • Scottsdale, Arizona, United States Spinato's Pizzeria Full time

    At Spinato's Pizzeria, we are seeking a skilled Guest Experience Ambassador to provide exceptional service to our guests. This role is crucial in creating a welcoming atmosphere and ensuring that every guest has a memorable dining experience.About the RoleThe Guest Experience Ambassador will be responsible for managing the front-of-house operations,...

  • Housekeeping Expert

    3 days ago


    Scottsdale, Arizona, United States Marriott International, Inc Full time

    Job Summary:Maintain the highest standards of cleanliness and hospitality in a fast-paced hotel environment. As a key member of our housekeeping team, you will be responsible for ensuring every guest room and public space meets Marriott's exceptional standards.About You:We are seeking skilled and detail-oriented individuals who share our passion for...