Customer Service Representative

2 days ago


Scottsdale, Arizona, United States Smashburger Full time

**About the Role:**

We are seeking a highly motivated and customer-focused Customer Service Representative to join our Smashburger team. As a valued member of our restaurant staff, you will be responsible for delivering exceptional guest experiences by ensuring every interaction is friendly, efficient, and memorable.

**Key Responsibilities:**

  • Provide Gold Standard service to every guest, ensuring their needs are met and exceeded.
  • Be knowledgeable about all menu items and offer suggestions and answer questions to enhance the dining experience.
  • Process POS transactions accurately and maintain a high level of cash handling expertise.
  • Personalize food delivery to ensure each guest receives their order with a smile.

**The Ideal Candidate:**

You must have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service. Previous experience in the food industry is a plus, but not required. If you're a team player who thrives in a fast-paced environment, we want to hear from you

**Estimated Salary:** $12-$15 per hour based on location and experience.



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