Store Operations Manager

5 days ago


Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full time

We are seeking a highly skilled Store Operations Manager to join our team at Goodwill Industries of Southwest Florida. As a key member of our management team, you will be responsible for achieving revenue and expense objectives, training staff, and maintaining high standards of customer service.

Job Overview

  • Location: McGregor - Store #157, Fort Myers, Florida
  • Full-time position with opportunities for advancement

Responsibilities:

  • Achieve revenue and expense objectives as outlined in the store's budget
  • Train staff to successfully comply with production goals, merchandise standards, customer service expectations, and company policies
  • Maintain high standards of customer service and ensure a positive shopping experience
  • Work collaboratively with the management team to achieve business objectives

Requirements:

  • High school diploma or equivalent required; one year of retail sales experience preferred
  • Ability to learn point-of-sale and donation systems, office computer, and telephone skills
  • Familiarity with business-related mathematics and ability to work in stressful conditions

Benefits:

  • Health, vision, and dental plans
  • 403(b) retirement plan
  • Paid holidays and personal time off (PTO)
  • Employee Assistance Program and store discounts

Estimated Salary: $45,000 - $55,000 per year, based on experience and location. We offer a competitive salary and benefits package to attract and retain top talent.

Company Values:

  • Respect: We treat all people with dignity and respect
  • Stewardship: We honor our heritage by being socially, financially, and environmentally responsible
  • Ethics: We strive to meet the highest ethical standards
  • Learning: We challenge each other to strive for excellence and continually learn
  • Innovation: We embrace continuous improvement, bold creativity, and change


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