Retail Operations Manager

5 days ago

Fort Myers, Florida, United States BGP Stores LLC Full time

BGP Stores LLC is seeking a highly skilled Retail Operations Manager to join our team. This key role plays a vital part in supporting the Assistant Store Manager by overseeing daily store operations and ensuring exceptional customer experiences.

Job Summary

As a Retail Operations Manager, you will be responsible for driving sales performance, managing inventory, and maintaining high standards of store presentation. You will work closely with the visual merchandising team to create attractive displays and collaborate with the inventory team to monitor stock levels.

We are looking for a results-driven individual with strong leadership skills, excellent communication abilities, and a passion for delivering outstanding customer service. If you have a proven track record in retail management, excellent analytical skills, and the ability to multitask, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Sales Leadership:
    • Establish and achieve realistic sales targets by working closely with the Assistant Store Manager to set goals and devise strategies to maximize sales and profitability.
    • Provide ongoing training opportunities for staff to improve their product knowledge, selling skills, and customer service abilities.
    • Analyze sales data, identify trends, areas for improvement, and devise strategies to optimize sales performance.
    • Lead by example on the sales floor, helping to drive sales while providing guidance and support to associates.
  • Customer Service Excellence:
    • Foster a culture of customer service excellence by encouraging team members to exceed customer expectations at every touchpoint.
    • Address customer complaints, returns, and inquiries in a professional, empathetic, and timely manner.
    • Proactively engage with customers on the sales floor to understand their needs and suggest products, creating a personalized shopping experience.
  • Operational Management:
    • Assist the Assistant Store Manager with day-to-day operations, including opening and closing procedures, to ensure the store is prepared for business and secured at the end of the day.
    • Collaborate with the inventory team to monitor stock levels, ensure accurate inventory records, and replenish stock when necessary.
    • Ensure the store is always clean, organized, and visually appealing by overseeing regular maintenance schedules, including housekeeping, light repairs, and any issues that may arise.
    • Implement and adhere to company policies and procedures related to security and loss prevention.
Requirements
  • Education: High school diploma or equivalent required; a degree in Business, Retail Management, or a related field is preferred.
  • Experience: Minimum of 2 years of retail experience, including at least 1 year in a supervisory or management role.
  • Skills:
    • Strong leadership abilities, with a focus on motivating, coaching, and developing team members to reach their full potential.
    • Excellent verbal and written communication skills, with the ability to communicate clearly with customers, staff, and management.
    • A passion for customer service, with the ability to resolve customer concerns quickly and professionally.
    • Strong analytical and problem-solving abilities to identify opportunities and find solutions to challenges as they arise.
    • Multitasking skills, with the ability to manage multiple tasks, prioritize responsibilities, and remain calm under pressure.
    • Knowledge of retail POS systems, basic computer applications (MS Office), and inventory management software.
Compensation

The estimated salary for this position is $19-20 per hour, depending on experience and qualifications.

  • Retail Operations Manager

    6 days ago

    Fort Myers, Florida, United States BGP Stores LLC Full time

    Job Title: Retail Operations ManagerA Store Leadership Position at BGP Stores LLCJob DescriptionThis leadership role focuses on managing daily store operations to ensure a high-quality customer experience and a well-organized store environment. The Retail Operations Manager will drive sales performance, manage inventory, and maintain store standards while...

  • Retail Operations Supervisor

    4 days ago

    Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job SummaryGoodwill Industries of Southwest Florida is seeking a highly skilled and motivated Shift Supervisor to join our team. As a key member of the management team, you will be responsible for driving revenue growth, training staff, and ensuring exceptional customer service.The ideal candidate will have strong leadership skills, excellent communication...

  • Store Operations Manager

    6 days ago

    Fort Myers, Florida, United States Disability Solutions Full time

    Job Summary: We are seeking a highly skilled Store Operations Manager to join our team at Disability Solutions. This role will oversee daily store operations, drive sales performance, and maintain store standards.About the Role:Sales Leadership: Set and achieve sales targets by working with the Retail Manager to establish realistic goals. Lead the team to...

  • Retail Operations Manager

    7 days ago

    Fort Lauderdale, Florida, United States Rainbow Stores Full time

    Job OverviewAt Rainbow Stores, we are seeking a highly skilled Retail Operations Manager to oversee the activities of our retail sales team.This is an exciting opportunity for someone who thrives in a fast-paced environment and possesses excellent leadership qualities.Key ResponsibilitiesSpearhead daily operations and coordinate with the sales team to ensure...

  • Senior Retail Operations Manager

    3 days ago

    Fort Lauderdale, Florida, United States Rainbow Stores Full time

    Job OverviewRainbow Stores is seeking a Senior Retail Operations Manager to oversee and coordinate the activities of our retail sales team.The successful candidate will be responsible for supervising a team of retail sales workers, adjusting daily schedules to ensure optimal efficiency, training and evaluating employees, tracking monthly results and trends,...

  • Service Operations Department Manager

    5 days ago

    Fort Myers, Florida, United States CarMax Full time

    Job OverviewCarMax, a leading used car retailer, seeks an experienced Front-Line Manager to oversee the Service Operations department. This role involves managing daily store procedures and processes, training team members, and ensuring customer satisfaction.About CarMaxAt CarMax, we prioritize our customers' needs, offering a unique car-buying experience...

  • Retail Sales and Operations Manager

    5 days ago

    Fort Walton Beach, Florida, United States Batteries Plus Full time

    We are seeking a highly skilled Retail Sales and Operations Manager to lead our Fort Walton Beach, FL store location. As a key member of our team, you will be responsible for driving retail sales activities, managing commercial sales efforts, and contributing to the growth and development of your team through training, communication, recognition, and...

  • Floor Care Operations Manager

    5 days ago

    Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job Title: Floor Care Operations ManagerWe are seeking a highly motivated and experienced Floor Care Operations Manager to join our team at Goodwill Industries of Southwest Florida. As a key member of our facilities department, you will be responsible for overseeing the day-to-day operations of our custodial and floor care services.Estimated Salary: $55,000...

  • Store Operations Manager

    5 days ago

    Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full time

    We are seeking a highly skilled Store Operations Manager to join our team at Goodwill Industries of Southwest Florida. As a key member of our management team, you will be responsible for achieving revenue and expense objectives, training staff, and maintaining high standards of customer service.Job OverviewLocation: McGregor - Store #157, Fort Myers,...

  • Hawai'i Pacific University Retail Services Representative

    4 weeks ago

    Fort Myers, Florida, United States Barnes & Noble Education, Inc. Full time

    About the RoleIn the dynamic environment of Barnes & Noble Education, Inc., we are seeking a skilled Campus Retail Associate to provide exceptional customer service and support store leaders in all facets of retail operations. Join our team and contribute to the success of our store by ensuring it operates at peak efficiency.Key Responsibilities* Deliver...

  • Retail Sales Representative

    4 days ago

    Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job Title: Retail Sales RepresentativeAbout the Company: Goodwill Industries of Southwest Florida is a non-profit organization that provides life-changing opportunities to people with disabilities and disadvantages. Our mission is to serve people by offering job training, employment, and education services.Job Summary: We are seeking a detail-oriented and...

  • Senior Jewelry Operations Manager

    1 week ago

    Fort Myers, Florida, United States Signet Jewelers Full time

    Job Summary:We are seeking a skilled and experienced Assistant General Manager to join our team at Signet Jewelers. This is an excellent opportunity for a dynamic leader to take on new challenges and contribute to the success of our store.About Us:Signet Jewelers is a leading global retailer of fine jewelry, with a rich history of providing exceptional...

  • Retail Sales Associate

    5 days ago

    Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full time

    We are seeking a Retail Sales Associate to join our team at Goodwill Industries of Southwest Florida. This role involves providing exceptional customer service, managing sales floor operations, and maintaining a positive store environment.Job DescriptionAs a Retail Sales Associate, you will be responsible for:Providing friendly, fast, and accurate customer...

  • Logistics Operations Manager

    1 day ago

    Fort Myers, Florida, United States Staples, Inc. Full time

    Transportation Delivery Operations Supervisor Job OverviewWe are seeking a highly skilled Transportation Delivery Operations Supervisor to lead our team in ensuring timely and complete delivery of all orders. This role involves preparing and planning strategies to meet the operation's daily, weekly, and monthly goals.Key ResponsibilitiesAccurately...

  • Retail Operations Coordinator

    1 day ago

    Fort Lauderdale, Florida, United States All Star Elite Full time

    Job OverviewAll Star Elite, a leading retail company, is seeking an experienced Assistant Store Manager to oversee daily operations at our Sawgrass Mills location in Florida.

  • Cafe Operations Manager

    7 days ago

    Fort Myers, Florida, United States Cheong Su Full time

    About Cheong SuCheong Su, a Korean-style café by Glow Seoul, is seeking an experienced Cafe Operations Manager to lead our daily operations in Fort Lee, NJ. This role offers the opportunity to work with a dynamic team and contribute to the success of our café.Job OverviewWe are offering a competitive salary of $$65,000 - $75,000 per year, depending on...

  • Janitorial Operations Manager

    5 days ago

    Fort Myers, Florida, United States The Cleaning Company Full time

    Job OverviewThe Cleaning Company is seeking a highly skilled Janitorial Operations Manager to supervise our 6 stores in Fort Myers. This role requires exceptional leadership and communication skills, as well as the ability to adapt to changing circumstances.CompensationWe offer a competitive salary of $16.00 per hour, paid bi-weekly via direct deposit on the...

  • Shift Operations Manager

    4 weeks ago

    Fort Myers, Florida, United States Burger King Full time

    Job SummaryThe Hourly Shift Coordinator is responsible for delivering sales and profit results through profitability, guest service, and people operations in the restaurant. This role supports the Restaurant General Manager and Assistant Manager in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability,...

  • Sales Associate

    1 day ago

    Fort Myers, Florida, United States Plato's Closet Full time

    Job DescriptionWe are seeking a highly motivated Sales Associate to play a key role in our fashion retail team. As a Sales Associate, you will be responsible for promoting all aspects of our business, including buying, selling, pricing, and merchandising. You will also provide exceptional customer service by ensuring customers are assisted in a timely and...

  • Plant Operations Manager

    3 weeks ago

    Fort Myers, Florida, United States Forestry Resources LLC Full time

    Job SummaryWe are seeking a highly skilled Plant Operations Manager to oversee the daily operations of our facility, ensuring timely production and distribution needs are met with planned efficiencies.Key Responsibilities:Manage and oversee the operations of the facility to ensure timely production and distribution needs are met with planned...