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Retail Sales Leader

2 months ago

Calhoun, Georgia, United States Carter's Full time
Position Overview:
As a Part-Time Sales Manager, you will serve as the welcoming face of our brand for families embarking on their parenting journey. Your role will involve celebrating new parents and grandparents, introducing essential products for infants, and assisting with preparations for significant milestones.

Key Responsibilities:
1. Develop expertise in our product offerings to guide families through every stage from preemie to size 14.
2. Greet customers warmly and provide insightful assistance regarding our product features and benefits.
3. Maintain a strong customer-centric focus on the sales floor.
4. Create a positive, safe, and inclusive atmosphere for both employees and customers.
5. Exemplify service standards and omni-channel experiences while mentoring others.
6. Lead and manage a designated business focus area through strategic planning and execution.
7. Perform supervisory duties as the Leader on Duty, driving results and addressing customer concerns promptly.
8. Utilize customer feedback to identify opportunities for improvement and implement actionable strategies.
9. Foster customer loyalty through company-sponsored initiatives, including credit programs.
10. Provide constructive feedback to the store team and address performance issues with the Store Manager.
11. Recognize and celebrate exceptional performance through positive reinforcement.
12. Support the store team in Asset Protection by maintaining high standards of customer service, safety awareness, and operational controls.

Desired Qualities:
- A positive, solution-oriented attitude.
- Strong verbal and written communication skills.
- Ability to multitask effectively.
- Proficiency in computer and technology applications (Outlook, Excel, web navigation, etc.).
- A high school diploma or GED.

Physical Requirements:
- Ability to lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Capability to stand or walk for extended periods; climb ladders as necessary.
- Availability to work days, nights, weekends, and holidays as scheduled.

Diversity Commitment:
Carter's is dedicated to fostering a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.