Retail Store Leadership Team Member
7 days ago
We are seeking a highly motivated and results-driven Key Holder to join our retail store leadership team at Le Creuset UK Limited. As a critical member of our team, you will play a key role in supporting the store in delivering excellence in sales, service, and operations.
Key Responsibilities- Leadership
- Drive business results by maximizing daily sales plans and productivity goals, and improving key performance indicators (KPIs) through active coaching on the sales floor.
- Demonstrate a personal commitment to achieving store targets by consistently promoting current marketing programs and utilizing company resources to optimize selling activity.
- Act as Manager-On-Duty, ensuring the store consistently achieves sales goals and executes all operational functions.
- Build effective partnerships with the team, Store Manager, and field/corporate partners through consistent communication, teamwork, and respect.
- Sales and Service
- Role model company selling expectations and actively work to foster customer loyalty through proactive clienteling.
- Promote engaging customer experiences by sharing expertise on cooking, baking, or entertaining.
- Utilize training tools and resources to educate self/team on product, improve selling skills, and achieve business goals.
- Achieve personal sales and KPI goals.
- Operations
- Perform basic operations activities, including cash handling and reporting, price changes, merchandise handling, and open and closing duties.
- Maintain visual standards, store merchandising practices, and inventory control activities.
- Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs, and demands of the business.
- Prior retail sales and supervisory experience, preferably in a specialty retail environment.
- Flexibility in scheduling to the needs of the business, including some nights, weekends, and holidays.
- Physical requirements include the ability to stand and walk for extended periods on the sales floor, climb a ladder, lift, and carry up to 25 pounds.
- High School Graduate or equivalent.
- Must be 18 years of age.
- Holiday and vacation pay.
- Monthly bonus opportunity based on store sales achievement.
- In-store incentives.
- Growth opportunities: Growth = Joy, and we are all about encouraging both.
- Work/life balance: No need to show off your juggling skills, we offer the flexibility and resources to balance both.
- Generous employee discount: How much space do you have in your kitchen? Seriously.
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