Healthcare Access Coordinator

2 weeks ago

Staten Island, New York, United States JAG Physical Therapy Full time

Position Overview:
As a Patient Access Representative, you are integral to the efficient functioning of the healthcare facility, ensuring exceptional patient care and outstanding customer service.

Your key responsibilities include welcoming and assisting patients, managing appointment schedules, maintaining precise records, and providing vital administrative support. You will also be tasked with securing authorizations and navigating insurance processes to facilitate healthcare delivery.

About JAG Physical Therapy:
JAG Physical Therapy operates under a care-first rehabilitation model, recognized as a leader in outpatient orthopedic physical therapy across multiple states. With numerous facilities, we pride ourselves on being acknowledged by leading publications for our growth and successful patient outcomes.

What We Offer:

  • Competitive compensation
  • Support for ongoing education and professional development
  • Opportunities for career advancement
  • Uniforms provided
  • Comprehensive health, dental, and vision benefits
  • Health Savings Account options

Additionally, we provide a $10,000 Term Life Insurance benefit at no cost to employees and up to 3 weeks of paid time off.

  • 401(k) plan with company matching
  • Annual performance reviews for growth opportunities
  • Tuition discounts for employees and their families
  • Employee perks through TicketsAtWork and LifeMart

Our workplace fosters a supportive and collaborative environment where team members uplift one another, creating a strong sense of community.

Qualifications:

  • High school diploma or equivalent required.
  • Completion of a medical assistant certificate program is preferred.
  • Minimum of 1 year of experience in a medical receptionist or administrative role within the healthcare sector.
  • Strong organizational and time management skills.
  • Excellent interpersonal communication abilities.
  • Capability to work independently or collaboratively.
  • Willingness to travel between JAG locations as needed.

Key Responsibilities:

  • Welcome patients and visitors to the medical office.
  • Respond to patient inquiries and provide assistance as needed.
  • Handle incoming calls to the general office number.
  • Utilize medical office software for scheduling appointments.
  • Register new patients and update necessary records.
  • Ensure completion of required forms and paperwork by patients.
  • Collect patient financial responsibilities daily.
  • Maintain confidentiality of all patient information.
  • Complete and track insurance verifications, authorizations, and referrals.
  • Knowledge of Workers' Compensation and Auto claim submissions is beneficial.
  • Perform additional duties as assigned.

Disclaimer:
The responsibilities outlined above are intended to represent the essential functions of the role and are not exhaustive. The employer reserves the right to modify this job description at any time and may require employees to perform other tasks as business needs change.

Job Type: Part-time
Pay: $19.00 per hour
Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

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